Lead Retail Sales Associate: Drive Store Impact & Growth

The Salvation Army USA Central Territory; Evanston (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Community impact

Professional growth

Mission-driven environment

Benefits package

Job summary

The Salvation Army USA Central Territory in Evanston, IL is seeking a Lead Store Sales Associate to support store management, drive sales, and ensure smooth daily retail operations with a focus on excellent customer service.

This role involves opening/closing the store, banking tasks, inventory rotation, and merchandising. You will help manage staff in the absence of management and contribute to a mission‑driven team with development opportunities and a comprehensive benefits package.

Qualifications

• Open availability to a flexible work schedule.
• Retail sales experience is preferred.
• Strong customer service and communication skills.
• Ability to work under supervision and in a team.

Responsibilities

• Opening or closure of store and daily operations.
• Support management with product sales and acquisition.
• Implement store opening/closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation and inventory turnover.
• Create an enjoyable shopping experience with customer service skills.
• Address customer complaints as needed.
• Support store maintenance and appearance; maintain displays and floor layouts.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and report concerns.
• Assist others with basic register problem solving.

Skills

Customer service

Sales

Leadership

Inventory management

Banking operations

Job description

The Salvation Army USA Central Territory in Evanston, IL is seeking a Lead Store Sales Associate to support store management, drive sales, and ensure smooth daily retail operations with a focus on excellent customer service.

This role involves opening/closing the store, banking tasks, inventory rotation, and merchandising. You will help manage staff in the absence of management and contribute to a mission‑driven team with development opportunities and a comprehensive benefits package.