Lead Retail Associate

Gondola; Richmond (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

A local retail store in Richmond is looking for a part-time Retail Lead Associate to manage store operations and assist staff. The ideal candidate will enjoy working in a fast-paced environment and provide excellent guest service. Responsibilities include supervising teams, training associates, and maintaining store organization. Availability to work during events and game days is required. This position starts in February/March.

Qualifications

• Availability to work part-time, including evenings, weekends, and game days.
• Ability to work independently in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the leadership team with supervising staff and operations.
• Train Retail Associates and ensure a positive shopping experience.
• Maintain organization in the store and assist with order fulfillment.

Skills

Guest service skills

Communication skills

Problem-solving skills

Attention to detail

Job description

# Lead Retail Associate## •### @GoSquirrelsPosted on 4/13/2026•Part-time## Job DescriptionThe Richmond Flying Squirrels, Double-A affiliate of the San Francisco Giants, are looking for a Retail Lead Associate to assist with the operations of the Squirrels Nest Team Store. The Retail Lead plays a critical role in assisting the store leadership team with supervising staff, driving sales, and managing daily store operations. **Essential Job Duties:*** Work with Retail Associates to ensure customers and fans have a positive shopping experience* Provide training and assistance to Retail Associates as required* Perform Store Opening/Closing responsibilities as needed* Help ensure sales floor is clean, organized, and fully stocked* Have a comprehensive understanding of merchandise available in the store* Maintain organization in all storage areas* Assist with e-commerce order fulfillment**Qualifications**:* The Retail Lead will be expected to work a part-time schedule which will include days, nights, weekends, extended hours on game days and during events. Must have availability to work 75% of Flying Squirrels Home games* Ability to work independently and responsibly in a fast-paced environment* Excellent guest service skills; ability to adhere to Flying Squirrels' customer service standards.* Superb communication and interpersonal skills; ability to communicate with guests and co-workers.* Good problem solving and critical thinking skills; ability to analyze a potential issue and determine the best course of action to take for a resolution.* Strong attention to detail.* Ability to handle multiple tasks simultaneously in fast-paced environment.We anticipate this position starting February/March.**Physical requirements of the job:*** Ability to lift/move/carry items weighing up to 15 lbs* Ability to stand for long periods of timeWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.LocationOn-sitePayPay not disclosed