Lead Restoration Technician

HighGround; Tampa (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Company-paid life insurance

Short-term disability

Long-term disability

401(k) with match

Paid vacation & holidays

Weekly pay

Base salary + commissions

Job summary

HighGround in Tampa, FL is seeking a Lead Technician to lead a team of technicians on restoration projects. You will oversee daily operations on job sites, ensure work is performed safely, efficiently, and to high quality standards.

You will maintain SOP adherence, document drying progress with moisture meters, communicate needs to the In-Home Sales Specialist, and drive a company vehicle to sites. A strong work ethic and customer service mindset are essential.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.
• Strong customer service skills with a desire to help people in difficult situations.
• Ability to participate in an on-call rotation.
• Strong work ethic with a commitment to learning, continuous improvement, and personal growth.
• Positive attitude with a willingness to support others and contribute to a team environment.
• Working knowledge or 1–2 years of experience in construction, plumbing, water mitigation, carpentry, or related fields strongly preferred.
• IICRC certification is a plus, but not required.

Responsibilities

• Supervise a team of technicians to oversee projects from start to finish.
• Ensure SOPs are followed, maintaining safety and quality on job sites.
• Conduct demolition using hand and power tools safely and efficiently.
• Document moisture levels and drying progress with moisture meters.
• Report additional services needed to the In-Home Sales Specialist.
• Drive a company vehicle to job sites in compliance with laws and policies.
• Complete daily DASH compliance tasks.
• Maintain strong attention to detail to deliver excellent service.

Skills

Team Management

SOP & Safety

Demolition

Moisture Documentation

Client Communication

Vehicle Operation

Compliance Tasks

Attention to Detail

Education

High School Diploma

Job description

HighGround in Tampa, FL is seeking a Lead Technician to lead a team of technicians on restoration projects. You will oversee daily operations on job sites, ensure work is performed safely, efficiently, and to high quality standards.

You will maintain SOP adherence, document drying progress with moisture meters, communicate needs to the In-Home Sales Specialist, and drive a company vehicle to sites. A strong work ethic and customer service mindset are essential.