Lead Restaurant GM - Growth, Service & Team Development

Far West Services, LLC; Littleton (CO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) – 4% match

Paid sick leave

Paid vacation

Daily Pay

Free meals

Job summary

Far West Services, LLC is seeking an energetic General Manager to lead Wingstop store operations in Littleton, CO. You will work with the District Manager to recruit, train and schedule staff while delivering exceptional service and operational results.

The ideal candidate has 2+ years in restaurant supervision, a Food Handler Certification, and comfort with POS systems. Flexibility for varied shifts and some Spanish language skills are a plus. This role offers competitive pay and benefits.

Qualifications

• Minimum of 2 years of previous food service or restaurant supervisory experience.
• Food Handler Certification required. Can be obtained during onboarding training.
• Experience using a computer and register (POS) system.
• Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays.
• Spanish speaking a plus.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.
• Responsible for recruiting, selecting, orienting, training, assigning, and scheduling team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity.
• Communicate in a timely and effective manner with the District Manager about operational and human resources issues.
• Perform regular restaurant inspections to ensure team and restaurant is meeting standards.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments.
• Meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation.
• Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across the organization from the General Manager and District Manager to every team member in the restaurant.
• Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are following company standards.
• Strong business acumen and ability to drive results through team collaboration to achieve store metrics.

Skills

Customer service

Leadership

Team management

Communication

Problem solving

Education

Food Handler Certification

Tools

POS system

Job description

Far West Services, LLC is seeking an energetic General Manager to lead Wingstop store operations in Littleton, CO. You will work with the District Manager to recruit, train and schedule staff while delivering exceptional service and operational results.

The ideal candidate has 2+ years in restaurant supervision, a Food Handler Certification, and comfort with POS systems. Flexibility for varied shifts and some Spanish language skills are a plus. This role offers competitive pay and benefits.