Lead Residential Security Install & Design Expert

Brinks-Home-4; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with Employer Match

Paid time off

Paid holidays

Life & AD&D Insurance

Disability coverage

Continuing education

Job summary

Brinks Home is seeking a Lead Alarm & Certified Security Professional to drive installation projects from walkthroughs to design, installation, and post-install optimization. This role emphasizes exceptional customer service, safety, and adherence to regulations, with frontline responsibility for residential systems.

Ideal candidates bring 5+ years of installer experience, strong problem-solving skills, and a meticulous approach to system performance and documentation.

Qualifications

• 5+ years of industry experience in residential alarm installations.
• Excellent problem-solving abilities.
• Detail-oriented and committed to delivering high-quality results.
• Relevant certifications and licenses are a plus.
• Good driving record and valid driver’s license.

Responsibilities

• Visit customer sites during the workday to complete walkthroughs and design systems.
• Installations with tech enhancements and coordination with care team.
• Serve as a technical expert in residential “custom home” installations.
• Replace/install system components: add-ons, conversions, takeovers, new installs, and service.
• Maintain inventory records and update job-by-job transactions.
• Install and test equipment to ensure proper functionality and signal verification.
• Identify opportunities to improve system use and communicate recommendations.
• Maintain safety practices to prevent injuries and property damage.
• Keep workspace and fleet vehicle clean and organized.

Skills

Alarm installations

Customer service

Problem solving

Attention to detail

Safety compliance

Education

HS Diploma or GED

Job description

Brinks Home is seeking a Lead Alarm & Certified Security Professional to drive installation projects from walkthroughs to design, installation, and post-install optimization. This role emphasizes exceptional customer service, safety, and adherence to regulations, with frontline responsibility for residential systems.

Ideal candidates bring 5+ years of installer experience, strong problem-solving skills, and a meticulous approach to system performance and documentation.