Lead Alarm & Security Systems Technician

Brinks-Home-4; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Match

Paid Time Off & Holidays

HSA/FSA

Life & AD&D Insurance

Disability Coverage

Maternity/Parental Leave

Mental & Physical Health Benefits

Employee Resource Groups

Volunteer Hours

Discounted Equipment & Monitoring

Employee Referral Program

Continuing Education

Job summary

Brinks Home is seeking a Lead Alarm & Certified Security Professional to install, design, and support high-end security systems for residential homes. You will visit sites, perform walkthroughs, and work with our care team to meet each customer’s needs with a next-level approach.

You will be the expert on a range of alarm panels and regulations, ensuring safe, efficient installations while maintaining inventory and a clean, organized job site.

Qualifications

• 5 plus years of industry experience in residential alarm installations.
• Excellent problem-solving abilities.
• Detail-oriented and committed to delivering high-quality results.
• Relevant certifications and licenses are a plus.
• H.S. Diploma or GED
• Good driving record and Valid driver’s license.
• Excellent customer service skills.
• Working knowledge of how an alarm system operates.
• Must be ok with climbing ladders and working at heights.
• Must be ok working in tight spaces such as crawlspaces, attics and basements

Responsibilities

• Visit customer sites, complete walkthroughs, and design systems.
• Installations with tech enhancements and customer-facing care.
• Serve as a tech expert in residential custom home installations.
• Ensure compliance with all relevant regulations.
• Troubleshoot technical problems.
• Install/replace components: add-ons, conversions, takeovers, new installs, and service.
• Maintain and record inventory transactions job to job.
• Install and test equipment functionality and signal verification.
• Identify improvements to increase system use and satisfaction.
• Maintain safety, clean workspaces, and organized fleet vehicle.

Skills

Excellent customer service

Problem-solving

Detail-oriented

Driving

Education

HS Diploma or GED

Tools

Qolsys 4/5

Honeywell Vista 20/128

DSC 1864/1616

Concord 4

DMP

2GIG

Ademco

Job description

Brinks Home is seeking a Lead Alarm & Certified Security Professional to install, design, and support high-end security systems for residential homes. You will visit sites, perform walkthroughs, and work with our care team to meet each customer’s needs with a next-level approach.

You will be the expert on a range of alarm panels and regulations, ensuring safe, efficient installations while maintaining inventory and a clean, organized job site.