Lead Residential HVAC Technician & Mentor

The Contractor Consultants; Savage (MN); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental, Vision

Health Savings Account (HSA)

Paid time off

Training and career advancement

Company vehicle

Job summary

Waconia Comfort in Minnesota seeks a Residential HVAC Service Technician – Level 3 Team Lead to guide next-gen technicians and oversee advanced diagnostics for high-end residential and light commercial systems.

You will mentor Entry Level through Level 2 technicians, manage the Home Comfort Club program, and ensure top quality service with strong customer satisfaction metrics. Expect on-call rotations and a commitment to craftsmanship.

Qualifications

• Valid driver’s license with an insurable driving record.
• EPA 608 Certification.
• NATE Core + 1 Specialty Certification OR NFI Certification.
• Demonstrated mastery of all Level 2 service tools, troubleshooting/diagnostic techniques, brazing, and refrigeration procedures.
• Ability to work safely from a 28’ extension ladder and 12’ step ladder, and lift up to 100 lbs on occasion.
• Proven track record of strong leadership potential, positive attendance, and high-level communication skills.

Responsibilities

• Technical Leadership: Perform routine preventative maintenance, diagnostics, and complex repairs independently on a wide range of residential and light commercial HVAC systems, as well as gas hearth appliances.
• Mentorship & Development: Lead the service department's technical training program, directly helping Entry Level through Level 2 technicians sharpen their skills.
• Program Management: Drive the Home Comfort Club program for both residential and commercial accounts, ordering preseason truck and warehouse stock to ensure your team is set up for success.
• Relationship Building: Use advanced communication skills to educate customers on system upgrades, resolve customer service disputes collaboratively, and achieve a benchmark of 100 positive "Rate Our Business" reviews.
• Operational Oversight: Manage technical wiring layouts, interpret blueprints/wiring diagrams, read testing devices accurately, and flawlessly process service and warranty paperwork.

Skills

Valid driver’s license

EPA 608 Certification

NATE Core + 1 Specialty Certification

Leadership potential & communication

Ladders & safe lifting

Diagnostics & troubleshooting

Refrigeration procedures

Education

High School Diploma or GED

HVAC Technical School Certificate

Minnesota Driver’s License

EPA 608 Universal Refrigerant Handling Certification

Tools

HVAC service tools

Brazing techniques

Refrigeration procedures

Job description

Waconia Comfort in Minnesota seeks a Residential HVAC Service Technician – Level 3 Team Lead to guide next-gen technicians and oversee advanced diagnostics for high-end residential and light commercial systems.

You will mentor Entry Level through Level 2 technicians, manage the Home Comfort Club program, and ensure top quality service with strong customer satisfaction metrics. Expect on-call rotations and a commitment to craftsmanship.