Lead Residential Electrical Operations Manager

Adilstone Group; Auburn, Northern (GA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Adilstone Group, a residential electrical contractor, seeks a hands-on Service Manager in Auburn, GA to run daily operations and grow the business.

You will lead four technician crews, hire and coach, schedule, and support quoting while remaining close to sales conversations. Service Titan experience is a plus.

Candidates should have 8–10 years of management and 2–3 years electrical experience; leadership is essential.

Qualifications

• 8–10 years of business management experience, ideally in electrical or home services.
• 2–3 years of hands-on electrical experience; you should understand the trade well enough to lead licensed electricians.
• A solid track record managing people—close to 8–10 years in electrical, home services, or another industry.
• Working knowledge of residential electrical service work.
• Experience with Service Titan is a plus, not a requirement.

Responsibilities

• Manage and lead the technician teams — currently four crews.
• Own day-to-day people management: hiring, coaching, accountability, and scheduling.
• Build a bench of strong, reliable technicians the business can count on.
• Understand the sales process well enough to support quoting conversations.
• Join occasional ride-alongs alongside the sales team.
• Help techs and truck leads read the customer and handle objections — you won't own quoting, but you'll know it cold.
• Run scheduling and dispatch through Service Titan.
• Keep daily operations running smoothly across multiple service areas.
• Serve as the go-to point of contact when something needs a decision.

Skills

Team leadership

Hiring

Coaching

Scheduling

Quoting

Objection handling

Customer reading

Tools

Service Titan

Job description

Adilstone Group, a residential electrical contractor, seeks a hands-on Service Manager in Auburn, GA to run daily operations and grow the business.

You will lead four technician crews, hire and coach, schedule, and support quoting while remaining close to sales conversations. Service Titan experience is a plus.

Candidates should have 8–10 years of management and 2–3 years electrical experience; leadership is essential.