Lead Residential Alarm & Security Technician

Brinks-Home-4

Phoenix (AZ)

On-site

USD 65,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

HSA/FSA

Life & AD&D insurance

Parental leave

Continuing education

Job summary

Brinks Home is seeking a Lead Alarm & Certified Security Professional to join our field team in the Phoenix area. The role focuses on residential installations, design work, and hands-on systems installation with a commitment to white-glove customer service.

You will lead on-site visits, coordinate with care teams, ensure compliance with regulations, and drive high-quality results across complex installations. A proven track record in security tech and strong driving record are essential.

Qualifications

5+ years of industry experience in residential alarm installations.
Excellent problem-solving abilities.
Detail-oriented and committed to delivering high-quality results.
Relevant certifications and licenses are a plus.
H.S. Diploma or GED
Good driving record and valid driver's license.

Responsibilities

Visit customer sites and perform walkthroughs, design systems, and install with tech enhancements.
Install and test operations of all equipment to ensure proper functionality.
Replace/install system components including add-ons, conversions, takeovers, and new installs.
Troubleshoot technical problems and maintain inventory records across jobs.
Identify opportunities to improve use and functionality of the customer’s system.