Lead, Relocation Project Management

Jobtailor; Cincinnati (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor is seeking a seasoned Relocation Project Manager to lead and optimize relocation programs across the region. You will coach and guide a team, ensuring top-tier client service while meeting KPIs and contractual obligations.

Responsibilities include forecasting, staffing, policy adherence, and performance development for RPM staff, with an emphasis on proactive client engagement and continuous improvement.

Qualifications

• Experience leading relocation project teams and RPM services.
• Ability to coach and develop staff while delivering program results.
• Strong focus on client service and stakeholder management.

Responsibilities

• Manage workload and staffing via forecasting data to meet regional targets.
• Lead policy development and ensure compliance across projects.
• Oversee hiring, performance planning, and career development for RPM staff.
• Supervise RPM staff across multiple projects with varying complexity.
• Manage client expectations and provide constructive, diplomatic feedback to achieve results.

Skills

Relocation Project Management

Team Leadership

Client Relationship Management

Performance Management

Policy Development

Tools

Forecasting Tool

Project Dashboards

Job description

• Manages and executes Relocation Project Management services on assigned projects utilizing and managing a team of professionals to provide superior client service.
• Act as a player/coach overseeing the planning, scheduling, and implementation of project scope or delegating responsibilities based on regional demand.
• Proactively identify opportunities for improvement in project execution with client leadership.
• Ensure team is meeting or exceeding all RPM KPIs.
• Support in the development of the Relocation Project Management account.

Requirements

• Manage workload and staffing via forecasting tool, active project data, and dashboards to meet targets for region.
• Lead development of and adherence to policies, procedures, compliance, data accuracy, and contractual obligations in the region.
• Manage Employee annual performance plans, skills assessment, career development support, interviewing, and hiring for open positions.
• Manage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexity.
• Understand and manage client expectations, interact positively with client, and provide diplomatic, constructive, and productive feedback to accomplish end results.

Core Competencies

Demonstrates expertise in Relocation Project Management, focusing on team leadership, client service excellence, and adherence to compliance and contractual obligations. Proficient in managing project execution, staffing, and performance evaluation to achieve key performance indicators.

Highest-signal resume keywords

• Relocation Project Management
• Team Leadership
• Client Relationship Management
• Performance Management
• Policy Development

ATS Optimization Keywords

Soft Skills

• Diplomatic Communication
• Constructive Feedback
• Problem Solving

Industry Keywords

• KPI Management
• Compliance
• Contractual Obligations
• Skills Assessment
• Career Development

Tools & Technologies

• Forecasting Tool
• Project Dashboards