Lead Regional PM, AMER Portfolio Ops

Cresa; New York (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

Cresa is seeking a Project Manager II - Lead for AMER Regional Portfolio Operations to coordinate regional projects and vendor partners, ensuring client satisfaction and strong team leadership. The role requires supervising PMs, Assistant PMs, and coordinators, with emphasis on communication and problem-solving.

The position is in-office at least 4 days a week, with travel to client sites as needed across North America. Bachelor's degree preferred; 4–7 years PM/real estate experience is desired.

Qualifications

• Bachelor's degree preferred - not required.
• Minimum 4-7 years of related experience in project management and/or real estate and facilities management.
• Exceptional customer service skills and ability to interface with clients effectively.
• Excellent written and verbal communication skills; daily client/team communication.
• Ability to work independently, take initiative and be proactive.
• Proficiency in MS Office Suite (Word, Excel, One Drive, Visio) and SharePoint, or similar software programs.
• Excellent organization, time management, and detail orientation.
• Experience in Commercial Real Estate industry a plus.

Responsibilities

• Oversee the administrative management of regional complex projects from inception to close out.
• Oversee Master Schedule for moves and launch including the execution of communications for large team moves and support for associated functionality testing or audits.
• Support Regional Associate Directors with scheduling and management of ad-hoc MAC services.
• Provide leadership to the regional operations team that manages administrative components of projects locally and throughout the AMER portfolios from inception to close out.
• Manage a direct team that can include PMs, Assistant PMs and Project Coordinators.
• Effectively manage high-sensitivity customers, vendors, and situations at both project and program levels.
• Serve as support for regional issues and risk escalations and provide recommendations on actions to be taken.
• Strong relationship building skills with clients, representing the projects and Cresa.
• Develop and maintain knowledge of vendor services and capabilities, processes, and deliverables.
• Lead project coordination meetings with stakeholders and vendors for regional projects.
• Initiate and act on program-level needs as they arise or elevate to leadership as needed.

Job description

Cresa is seeking a Project Manager II - Lead for AMER Regional Portfolio Operations to coordinate regional projects and vendor partners, ensuring client satisfaction and strong team leadership. The role requires supervising PMs, Assistant PMs, and coordinators, with emphasis on communication and problem-solving.

The position is in-office at least 4 days a week, with travel to client sites as needed across North America. Bachelor's degree preferred; 4–7 years PM/real estate experience is desired.