Lead Recreational Support Specialist for Empowerment

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Waterloo (IA); On-site; USD 23,350 - 29,687; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, IA is seeking a Lead Recreational Direct Support Professional to guide program participants, coordinate services, and supervise staff to meet Individual Program Plans.

You will communicate with participants and families, support crisis intervention, and ensure accurate documentation within a values-driven environment. The role emphasizes training, monitoring, and providing high-quality service at the assigned site, with a focus on safety,

Qualifications

• High school diploma or GED is required.
• 1 year related experience preferred; CPR/First Aid and Medication Management certification within 6 months of starting employment.
• Effective written and verbal communication skills.
• Ability to instruct persons with disabilities.
• Computer proficiency.
• Reliable cellphone.
• Ability to handle and maintain confidential information.
• Positive attitude and enthusiasm.
• Reliable transportation, valid driver’s license, and automobile insurance are required.
• Ability to use good judgment, discretion and initiative.

Responsibilities

• Serve as primary contact for program participants' parents/guardians, county workers, and medical appointments.
• Monitor schedules, site cleanliness, and time off for participants.
• Drive participants to and from appointments, events, stores, and activities.
• Maintain and review all documentation and submit to Program Manager promptly.
• Assist with training new team members at the site.
• Supervise completion of Individual Program Plans and related documentation.
• Maintain up-to-date documentation and develop systems to manage it.
• Submit documentation for participants promptly.
• Build rapport with participants through effective communication.
• Provide crisis intervention as needed and comply with reporting requirements.
• Maintain professional relationships with participants, families, coworkers, and agencies.
• Assist participants with developing strategies, making informed choices, and following through on responsibilities.
• Encourage participants to achieve goals by tailoring programming to their needs and strengths.
• Provide information about community resources and help self-advocate.
• Ensure access to resources and coordinate as needed.
• Provide ongoing assessment to identify needs and strengths.
• Complete all duties and reflect Goodwill’s IMPACT values.

Skills

Effective communication

Instruct persons with disabilities

Computer proficiency

Reliable transportation

Valid driver’s license

Education

High school diploma or GED

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, IA is seeking a Lead Recreational Direct Support Professional to guide program participants, coordinate services, and supervise staff to meet Individual Program Plans.

You will communicate with participants and families, support crisis intervention, and ensure accurate documentation within a values-driven environment. The role emphasizes training, monitoring, and providing high-quality service at the assigned site, with a focus on safety,