Weekend Direct Support Professional: Impactful Care

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Waterloo (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, IA is seeking a Direct Support Professional for weekend hours to support program participants within the scope of our mission and values. You will train, supervise, advise, and help coordinate services as outlined in Individual Program Plans.

The role emphasizes effective communication, documentation, crisis intervention, and maintaining relationships with participants, families, and partner agencies while upholding our IMPACT core values.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year related experience; CPR/First Aid and Medication Management certification within 6 months.
• Effective written and verbal communication skills.
• Ability to effectively instruct persons with disabilities.
• Ability to adjust to unexpected or different situations.
• Computer proficiency.
• Reliable cellphone.
• Ability to handle and maintain confidential information.
• Possess a positive attitude and infect others with similar enthusiasm
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license, and automobile insurance, required.

Responsibilities

• Assists program participants with developing strategies, making informed choices, and following through on responsibilities.
• Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants’ preferences, needs, interests, and strengths.
• Provides program participants with information about community resources available to them and helps with increasing the program participants’ ability to self-advocate.
• Drives program participants to and from appointments, events, stores, activities, etc.
• Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed.
• Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences.
• Builds rapport with program participants through effective communication based on the participants’ communication style.
• Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities.
• Submits documentation for program participants in a timely manner.
• Provides crisis intervention as needed to defuse situations, determine appropriate intervention, and contact the necessary support systems. Complies with all reporting requirements related to crisis intervention.
• Maintains professional and ethical relationships with program participants, program participant family and friends, co-workers, and other agencies.
• Completes all duties of the job and all work requirements.
• Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, IA is seeking a Direct Support Professional for weekend hours to support program participants within the scope of our mission and values. You will train, supervise, advise, and help coordinate services as outlined in Individual Program Plans.

The role emphasizes effective communication, documentation, crisis intervention, and maintaining relationships with participants, families, and partner agencies while upholding our IMPACT core values.