Lead Recovery Case Manager – Community Services

PROMESA R.H.C.F.; New York (NY); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Equal Opportunity Employer

Job summary

Acacia Network is seeking a Lead Case Manager in the Bronx, NY to provide trauma-responsive, person-centered case management to individuals in recovery transitioning into the community.

You will assess strengths and barriers, develop individualized service plans, connect to community resources, and document outcomes across required databases. Strong collaboration and confidentiality are essential in this role.

Qualifications

• Bachelor’s degree required in social work, counseling, psychology, human services, criminal justice, public health, or related field.
• At least three years of progressively responsible case management experience serving adults with substance use, behavioral health, reentry, homelessness, or complex needs.

Responsibilities

• Complete comprehensive assessments addressing recovery, housing, employment, education, health, benefits, transportation, legal, family, and stabilization needs.
• Develop, document, and regularly update an individualized service plan with measurable goals, action steps, and target dates.
• Provide ongoing case management, coaching, advocacy, and follow-up to support community transition, stability, and self-sufficiency.
• Connect participants to community resources including housing, benefits, health care, and legal services.
• Coordinate employment services, including job-readiness support, résumés, and connections to training and apprenticeship opportunities.
• Maintain regular contact with participants and partners; monitor progress and adjust interventions as needed.
• Lead case conferences for complex cases; coordinate with providers, peers, workforce staff, employers, and partners.

Education

Bachelor’s degree in social work, counseling, psychology, human services, criminal justice, public health, or a related field

Job description

Acacia Network is seeking a Lead Case Manager in the Bronx, NY to provide trauma-responsive, person-centered case management to individuals in recovery transitioning into the community.

You will assess strengths and barriers, develop individualized service plans, connect to community resources, and document outcomes across required databases. Strong collaboration and confidentiality are essential in this role.