Lead Records & Office Operations Supervisor

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); On-site; USD 42,000 - 51,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Environmental Protection seeks a Records Management Supervisor to guide office operations, support staff, strengthen recordkeeping, and ensure smooth daily workflows across the Southcentral Region.

You will supervise clerical staff, maintain file systems, coordinate front desk activities, oversee equipment, and handle public file requests while protecting confidential information.

Qualifications

• Experience supervising clerical staff.
• Knowledge of recordkeeping systems and confidential files.
• Ability to manage front desk operations and communications.

Responsibilities

• Staff Supervision: Direct clerical staff, assign work, conduct evaluations, and provide needed training
• Record Maintenance: Oversee file organization, scanning preparation, and adherence to program-specific formats
• Front Desk Coordination: Manage visitor interactions, communication procedures, and supply needs for front desk operations
• Equipment Oversight: Maintain scanners, microfiche readers, and filing equipment while monitoring supply inventory
• Public File Reviews: Coordinate public review requests, retrieve files, and ensure confidential information is protected
• Operational Support: Interpret new assignments, prepare guidance emails, and assist with special projects as needed

Skills

Staff Supervision

Recordkeeping

Front Desk Coordination

Training and Evaluation

Tools

Scanners

Microfiche Readers

Filing Equipment

Job description

Commonwealth of Pennsylvania's Department of Environmental Protection seeks a Records Management Supervisor to guide office operations, support staff, strengthen recordkeeping, and ensure smooth daily workflows across the Southcentral Region.

You will supervise clerical staff, maintain file systems, coordinate front desk activities, oversee equipment, and handle public file requests while protecting confidential information.