Records Management Supervisor (Clerical Supervisor 2)

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); On-site; USD 42,000 - 51,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Environmental Protection seeks a Records Management Supervisor to guide office operations, support staff, strengthen recordkeeping, and ensure smooth daily workflows across the Southcentral Region.

You will supervise clerical staff, maintain file systems, coordinate front desk activities, oversee equipment, and handle public file requests while protecting confidential information.

Qualifications

• Experience supervising clerical staff.
• Knowledge of recordkeeping systems and confidential files.
• Ability to manage front desk operations and communications.

Responsibilities

• Staff Supervision: Direct clerical staff, assign work, conduct evaluations, and provide needed training
• Record Maintenance: Oversee file organization, scanning preparation, and adherence to program-specific formats
• Front Desk Coordination: Manage visitor interactions, communication procedures, and supply needs for front desk operations
• Equipment Oversight: Maintain scanners, microfiche readers, and filing equipment while monitoring supply inventory
• Public File Reviews: Coordinate public review requests, retrieve files, and ensure confidential information is protected
• Operational Support: Interpret new assignments, prepare guidance emails, and assist with special projects as needed

Skills

Staff Supervision

Recordkeeping

Front Desk Coordination

Training and Evaluation

Tools

Scanners

Microfiche Readers

Filing Equipment

Job description

The Records Management Supervisor position with the Department of Environmental Protection gives you the chance to guide important office operations. This role lets you support staff, strengthen recordkeeping systems, and ensure smooth daily workflows. You will help maintain accurate information for multiple programs across the Southcentral Region. It is a great opportunity for someone who enjoys leadership and organized, detail-focused work.

This position supports regional operations by supervising clerical staff, maintaining record systems, and ensuring smooth front desk procedures. As a Records Management Supervisor, you will perform the following duties:

• Staff Supervision:Direct clerical staff, assign work, conduct evaluations, and provide needed training
• Record Maintenance:Oversee file organization, scanning preparation, and adherence to program-specific formats
• Front Desk Coordination:Manage visitor interactions, communication procedures, and supply needs for front desk operations
• Equipment Oversight:Maintain scanners, microfiche readers, and filing equipment while monitoring supply inventory
• Public File Reviews:Coordinate public review requests, retrieve files, and ensure confidential information is protected
• Operational Support:Interpret new assignments, prepare guidance emails, and assist with special projects as needed

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
  
• Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.