Lead Public Sector Solution Engineer – CRM & AI

salesforce.com, inc.; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

Salesforce.com, inc. is looking for a Lead Account Solution Engineer in Austin, Texas. In this role, you will support the US State & Local business by collaborating with customers, sales teams, and partners to develop innovative solutions tailored to the public sector. You will be crucial in the sales cycle, utilizing your technical acumen to provide compelling demonstrations and tailored strategies that enhance the customer experience.

The ideal candidate will have expertise in CRM, digital transformation, and a proven track record of working with public sector agencies. Salesforce offers competitive benefits and a commitment to inclusivity and equality in the workplace.

Qualifications

• 5+ years of experience with Salesforce and/or other CRM solutions.
• 3+ years in solution engineering or consultancy for software solutions.
• Experience working with Public Sector agencies.

Responsibilities

• Lead the solution cycle through collaboration with teams.
• Understand and address unique customer challenges with Salesforce's solutions.
• Deliver customized demonstrations of Salesforce products.

Skills

CRM

Artificial Intelligence

Public Sector Knowledge

Digital Transformation

Time Management

Education

Degree in Computer Science (B.S., Master's, or Ph.D)

Tools

Salesforce certifications

Job description

Salesforce.com, inc. is looking for a Lead Account Solution Engineer in Austin, Texas. In this role, you will support the US State & Local business by collaborating with customers, sales teams, and partners to develop innovative solutions tailored to the public sector. You will be crucial in the sales cycle, utilizing your technical acumen to provide compelling demonstrations and tailored strategies that enhance the customer experience.

The ideal candidate will have expertise in CRM, digital transformation, and a proven track record of working with public sector agencies. Salesforce offers competitive benefits and a commitment to inclusivity and equality in the workplace.