Lead Public Safety Dispatcher (Per Diem / Part-Time)

University of California, San Francisco; San Francisco (CA); On-site; USD 34,000 - 55,000; Part time

Job summary

The University of California, San Francisco is seeking a Lead Public Safety Dispatcher - Per Diem to oversee the UCSF Communication Center operations. This role dispatches police personnel in response to calls for service while ensuring continuity within the Dispatch Unit.

Responsibilities include training dispatchers in CAD and related technologies, inputting data into CAD and Records systems, and monitoring a multi-channel radio system under FCC rules.

Qualifications

• Valid California Driver's License.
• High School diploma or GED equivalent.
• Must be able to work shifts on a rotational basis including days, swings, midnights, on-call assignments, overtime and holidays.
• Excellent written and verbal communication skills.
• Knowledge of Police Dispatching Procedures and CAD/Radio systems.
• Ability to pass medical and psychological examinations and POST background checks.

Responsibilities

• Dispatch 911 police, fire, medical and non-emergency calls.
• Input and manage data in CAD and related law enforcement systems; monitor radio traffic.
• Maintain logs and process alarms; operate multi-channel radio under FCC rules.
• Assist in operational improvements as directed by supervisors.

Skills

Effective communication

Education

High school diploma or GED

Tools

CAD system

Radio systems

Law enforcement IT systems

Job description

Job Description

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, aids the technical Services Director and maximizing continuity within the Dispatch Unit. This part time position performs the job duties of a Public Safety Dispatcher. Directions are provided by the Technical Services Director and the Communications Supervisor. Responsibilities include training dispatchers and Comm Techs (Dispatcher 1) in CAD and other technologies. The lead Public Safety Dispatchers, at the direction of the Technical Services Director, will supply input for operational improvements.

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, aids the technical Services Director and maximizing continuity within the Dispatch Unit. This part time position performs the job duties of a Public Safety Dispatcher. Directions are provided by the Technical Services Director and the Communications Supervisor. Responsibilities include training dispatchers and Comm Techs (Dispatcher 1) in CAD and other technologies. The lead Public Safety Dispatchers, at the direction of the Technical Services Director, will supply input for operational improvements.

The Lead Public Safety Dispatcher- Per Diem is responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non- emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned.

Qualifications

Required Qualifications:

• Valid California Driver's License.
• High School diploma or GED equivalent.
• Must be able to work shifts on a rotational basis (days, swings, and midnights) and have the ability to work on-call assignments and/or overtime and holidays when needed.
• Effective written and verbal communications.
• Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems within 1 year of appointment
• Knowledge of Information Technology, Personal Computers and related Software Applications Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems
• Knowledge of Computer Aided Dispatch (CAD) and Records Systems Knowledge of Information Technology, Personal Computers and related Software Applications.
• Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.
• Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy.