Lead Public Safety Dispatcher (Per Diem / Part-Time)

University of California - San Francisco; San Francisco (CA); On-site; USD 34,000 - 52,000; Part time

Job summary

University of California - San Francisco is seeking a Lead Public Safety Dispatcher (Per Diem) to operate the UCSF Communication Center, process 911 calls for police, fire, medical and non-emergency services, and input data into CAD and records systems. The role requires rotating shifts, on-call availability, and the ability to work under FCC rules and POST standards.

Responsibilities include training dispatchers and techs in CAD and other technologies, ensuring continuous operations, and

Qualifications

• Must have a valid California driver license.
• High school diploma or GED or equivalent.
• Able to work rotational shifts and on-call/overtime/holidays.
• Effective written and verbal communications.
• Knowledge of police dispatch procedures and radio systems.
• Knowledge of CAD and records systems.
• Proficient IT skills and software applications.
• Able to pass medical/psychological exams and background check.
• Pass POST Entry-level Dispatcher test prior to academy.

Responsibilities

• Process 911 calls for police, fire, medical and non-emergency services.
• Input data into CAD and law enforcement systems; monitor radio traffic.
• Operate multi-channel radio under emergency and non-emergency conditions.
• Maintain logs and process alarms; support operational improvements.

Skills

CA Driver's License

Shift flexibility

Written and verbal communication

Police dispatch procedures

IT/PC knowledge

CAD knowledge

Records systems knowledge

Background check readiness

POST test readiness

Education

High School diploma or GED

Tools

CAD system

Radio systems

Job description

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, aids the technical Services Director and maximizing continuity within the Dispatch Unit. This part time position performs the job duties of a Public Safety Dispatcher. Directions are provided by the Technical Services Director and the Communications Supervisor. Responsibilities include training dispatchers and Comm Techs (Dispatcher 1) in CAD and other technologies. The lead Public Safety Dispatchers, at the direction of the Technical Services Director, will supply input for operational improvements.

The Lead Public Safety Dispatcher- Per Diem is responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non- emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned.

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, aids the technical Services Director and maximizing continuity within the Dispatch Unit. This part time position performs the job duties of a Public Safety Dispatcher. Directions are provided by the Technical Services Director and the Communications Supervisor. Responsibilities include training dispatchers and Comm Techs (Dispatcher 1) in CAD and other technologies. The lead Public Safety Dispatchers, at the direction of the Technical Services Director, will supply input for operational improvements.

The Lead Public Safety Dispatcher- Per Diem is responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non- emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned.

Note: This is a part-time / per diem position and Benefits are not offered for this role.

Required Qualifications:

• Valid California Driver's License.

• High School diploma or GED equivalent.

• Must be able to work shifts on a rotational basis (days, swings, and midnights) and have the ability to work on-call assignments and/or overtime and holidays when needed.

• Effective written and verbal communications.

• Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems within 1 year of appointment

• Knowledge of Information Technology, Personal Computers and related Software Applications Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems

• Knowledge of Computer Aided Dispatch (CAD) and Records Systems Knowledge of Information Technology, Personal Computers and related Software Applications.

• Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.

• Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy.

Required Qualifications:

• Valid California Driver's License.

• High School diploma or GED equivalent.

• Must be able to work shifts on a rotational basis (days, swings, and midnights) and have the ability to work on-call assignments and/or overtime and holidays when needed.

• Effective written and verbal communications.

• Knowledge of Police Dispatching Procedures Including the Operation of state-of-the- art Telephone and Radio Systems within 1 year of appointment

• Knowledge of Information Technology, Personal Computers and related Software Applications Knowledge of Police Dispatching Procedures Including the Operation of state-of-the- art Telephone and Radio Systems

• Knowledge of Computer Aided Dispatch (CAD) and Records Systems Knowledge of Information Technology, Personal Computers and related Software Applications.

• Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.

• Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy.