Lead Project Coordinator – Security Installations

Zeus Fire and Security; Madison (WI); On-site; USD 48,000 - 64,000; Full time

Job summary

Zeus Fire and Security in Madison, WI seeks a proactive Installation Coordinator to own the coordination of security installation projects from start to finish. You will work closely with customers and technical teams to keep installations on time and on budget.

The role requires strong communication, attention to detail, multi-project handling, and the ability to navigate schedules, resources, and reports.

Qualifications

• High school diploma, AA or college preferred.
• Learn quickly and assert yourself as the lead coordinator.
• 5 years of customer service experience, or equivalent experience.
• Exceptional oral and written communication skills.
• Detail oriented and proficient in MS applications.

Responsibilities

• Coordinate customer installation tasks and resources to meet timelines and budget.
• Negotiate with technicians to bid installations at or below budget.
• Communicate with customers and technicians to track progress and resolve issues.
• Update internal systems promptly to capture information for future access.
• Collaborate with Sales, Service, and other departments to ensure client satisfaction.
• Provide timely installation progress reports.
• Handle multiple projects simultaneously.
• All other duties as assigned.

Skills

Customer service

Communication skills

Lead coordination

Education

High school diploma

AA/College preferred

Tools

MS Office

Job description

Zeus Fire and Security in Madison, WI seeks a proactive Installation Coordinator to own the coordination of security installation projects from start to finish. You will work closely with customers and technical teams to keep installations on time and on budget.

The role requires strong communication, attention to detail, multi-project handling, and the ability to navigate schedules, resources, and reports.