Installations Project Coordinator

Zeus Fire and Security; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Zeus Fire and Security seeks an Installation Coordinator to manage, coordinate and support customer installations from planning through completion. You will align resources, schedules, and budgets to deliver high-quality installations on time and within client expectations.

The role requires strong verbal and written communication, attention to detail, and experience in customer service. Proficiency with MS Office and coordinating cross-functional teams is essential to success.

Qualifications

• High school diploma required.
• 5 years of customer service experience or equivalent.
• Excellent oral and written communication skills.
• Detail oriented and proficient in MS Office applications.

Responsibilities

• Coordinate customer installation tasks and resources to ensure installations are completed on-time, on-budget, and to a high level of client satisfaction.
• Manage multiple projects simultaneously within budget and timeline constraints.
• Negotiate with technicians to bid installations at or below budget.
• Communicate with customers and technicians to track progress and resolve problems.
• Update internal systems to capture pertinent information for future access.
• Collaborate with Sales, Service and other departments to ensure customer satisfaction during the installation process.
• Provide reports in a timely fashion.
• All other duties as assigned.

Skills

Customer service

Oral and written communication

MS Office

Project coordination

Education

High school diploma

Tools

MS Office

Job description

Zeus Fire and Security seeks an Installation Coordinator to manage, coordinate and support customer installations from planning through completion. You will align resources, schedules, and budgets to deliver high-quality installations on time and within client expectations.

The role requires strong verbal and written communication, attention to detail, and experience in customer service. Proficiency with MS Office and coordinating cross-functional teams is essential to success.