Lead Program Manager: Existing Building Assessments&Audits

Sustainable Comfort, Inc.; Worcester (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

Sustainable Comfort, Inc. is seeking a Program Manager to lead the delivery of energy-auditing services with emphasis on multifamily and affordable housing.

You will manage workflow, provide technical oversight, and coordinate staff across projects to ensure efficient, accurate CNAs, PCAs/PNAs, IPNAs, and ASHRAE audits. The role includes coordinating with internal teams and clients, forecasting resources, and scaling the program in a high-growth sustainability environment located in Worcester,

Qualifications

• Bachelor's degree in engineering, environmental science, business administration, energy management, or related field.
• 5+ years of experience in multifamily building assessments, capital planning, energy auditing, building systems, engineering, architecture, or related due-diligence services, including experience managing multiple concurrent projects.
• Demonstrated experience preparing or managing CNAs, PCAs/PNAs, IPNAs, and ASHRAE energy audits; Level III analysis preferred.
• Experience with multifamily and affordable-housing properties and programs, HUD/LIHTC/HCR/HPD/HDC or comparable housing-agency requirements.
• Experience coordinating or technically reviewing the work of assessors, engineers, architects, energy auditors, or project managers.

Responsibilities

• Develop, document, and refine program workflows, SOPs, and process maps.
• Identify operational gaps and implement improvements to enhance efficiency and consistency.
• Coordinate with internal teams and software vendors to optimize program tracking and reporting systems.
• Support leadership with forecasting, resource planning, and program scaling.
• Manage the full assessment workflow from project intake and scoping through staffing, fieldwork, report production, technical review, client comments, and final delivery.
• Monitor project status, risks, deliverables, and on-time performance; elevate constraints and implement corrective actions when needed.

Skills

Program management

Staff coordination

Client leadership

Workflow optimization

Forecasting

Quality assurance

Education

Bachelor's degree in engineering, environmental science, or related field

Tools

HUD CNA e-Tool

Portfolio Manager (ENERGY STAR)

CRM platforms

Energy modeling software

Job description

Sustainable Comfort, Inc. is seeking a Program Manager to lead the delivery of energy-auditing services with emphasis on multifamily and affordable housing.

You will manage workflow, provide technical oversight, and coordinate staff across projects to ensure efficient, accurate CNAs, PCAs/PNAs, IPNAs, and ASHRAE audits. The role includes coordinating with internal teams and clients, forecasting resources, and scaling the program in a high-growth sustainability environment located in Worcester,