Lead Program Manager, Employment Support Services

Mount Rogers; Hillsville (VA); On-site; USD 43,000 - 46,000; Full time

Job summary

Mount Rogers Community Services in Virginia seeks a Program Manager I/II to oversee Employment Support Services (ESS) operations, ensuring person-centered plans, staff supervision, training, and regulatory compliance.

Level 12 with equivalent three years directing service plans is acceptable; Level 13 requires a BA in a human services field plus one year working with individuals with disabilities. A valid driver’s license is required.

Qualifications

• Lead supervision of staff to ensure effective service delivery.
• Strong oral and written communication abilities.
• Ability to organize and manage multiple tasks and records.
• Experience in crisis prevention and staff support.

Responsibilities

• Lead supervision to ensure effective and efficient service delivery.
• Generate and process referrals to maximize utilization of resources.
• Develop and monitor person-centered service plans and records.
• Collaborate on staff training and program monitoring.
• Ensure compliance with federal, state and local regulations and funding requirements.

Skills

Lead supervision

Communication skills

Organizational skills

Crisis management

Education

Bachelor’s degree in a human services field

Job description

Mount Rogers Community Services in Virginia seeks a Program Manager I/II to oversee Employment Support Services (ESS) operations, ensuring person-centered plans, staff supervision, training, and regulatory compliance.

Level 12 with equivalent three years directing service plans is acceptable; Level 13 requires a BA in a human services field plus one year working with individuals with disabilities. A valid driver’s license is required.