Organizational Change Manager

Cypress HCM; California; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Change Management Contractor to lead transformative initiatives in a fast-paced B2B technology environment. This role involves developing and implementing change management strategies, engaging with stakeholders, and ensuring smooth transitions during organizational restructuring and technology integrations. The ideal candidate will possess strong communication skills and a proven track record in change management, making a significant impact on the organization’s success. Join a dynamic team dedicated to fostering a culture of continuous improvement and innovation.

Qualifications

• 5-7+ years in change management within B2B technology.
• Proven success in leading organizational change initiatives.

Responsibilities

• Define and implement change management strategies for key projects.
• Develop communication and training plans for stakeholders.

Skills

Change Management

Communication Skills

Stakeholder Engagement

Risk Mitigation

Organizational Transformation

Education

Bachelor’s degree in Business

Certifications in Change Management

Tools

MS Project

G-Suite

Jira

Trello

Microsoft Power BI

Job description

1 week ago Be among the first 25 applicants

Our client is seeking an experienced Change Management Contractor to lead, develop, and implement change management strategies for upcoming initiatives, including: organizational restructuring / coverage models, process changes, and system implementations / technology integrations. This person should bring a proven track record in change management, strong communication skills, and the ability to collaborate effectively with cross-functional teams in a fast-paced, B2B technology environment.

Key Responsibilities:

• Partner with leadership to define and implement the change management strategy and approach for key projects
• Identify key stakeholders and assess the potential impact of change on various teams, business units, and partners / customers
• Develop a tailored change management plan that includes communication, training, and support strategies

Stakeholder Engagement:

• Lead stakeholder assessments to understand potential risks, concerns, and resistance to change
• Conduct workshops, focus groups, and interviews to gather input from affected teams and address concerns
• Serve as the liaison between project teams and leadership to ensure alignment and facilitate smooth transitions

Communication and Training:

• Develop and deliver effective communication materials (e.g., emails, presentations, newsletters) that keep stakeholders informed and engaged
• Create and execute training plans to ensure that all employees are equipped to use new systems or processes effectively
• Foster adoption by ensuring continuous feedback loops, offering support resources, and monitoring progress

Impact Analysis & Risk Mitigation:

• Assess organizational readiness and identify potential risks or barriers to adoption
• Develop mitigation strategies for resistance and communicate them effectively across the organization
• Measure and report on change management success metrics, such as employee engagement, user adoption, and productivity improvements

Support and Sustainability:

• Provide ongoing support and guidance post-transformation to ensure sustained adoption and integration of new technologies
• Identify opportunities for improvement and refine the change management strategy as needed
• Coach and mentor leaders and managers on best practices for managing change within their teams

Change Management Plan:

• A comprehensive document outlining the overall change strategy, key milestones, timelines, resource allocation, and roles and responsibilities
• The plan also includes risk management strategies, communication approaches, and metrics for success

Stakeholder Analysis and Engagement Plan:

• A report or matrix that identifies key stakeholders, analyzes their interests, and recommends tailored engagement strategies for each group
• Includes action plans for addressing concerns and overcoming resistance (e.g., understanding causes, assessing impact, tracking progress and converting resistors into advocates)
• A detailed communication plan that includes the timing, frequency, and channels for delivering messages to different stakeholder groups
• Examples include email templates, townhall agendas, presentations, FAQs, newsletters, and intranet posts

Training Plan and Materials [in partnership with enablement]:

• A training plan that outlines learning objectives, training formats (e.g., classroom, online), schedules, and materials for key personas (inc. management)
• Delivery materials that may include presentations, user manuals, quick-reference guides, e-learning modules, toolkits, etc.

Feedback and Evaluation Reports:

• Surveys and focus group results that capture feedback from employees, leadership, and other stakeholders (e.g., customers / partners)
• Reports on key metrics such as adoption rates, sentiment, lessons learned, change effectiveness, and areas for continuous improvement

Tools and Techniques Used

• Project Management Tools: MS Project / G-Suite, Smartsheets, Jira, Trello
• Communication Platforms: Microsoft Teams / Slack, Intranet, Email Campaigns
• Survey Tools: SurveyMonkey, Google Forms, Qualtrics
• Data Analytics & Reporting Tools: Microsoft Power BI / Tableau, Excel / G-Sheets

Qualifications:

• 5-7+ years of experience in change management, with a strong focus in B2B technology environments, organizational transformations, software implementations, or digital transformation projects
• Proven track record in successfully leading organizational change initiatives and driving adoption of new technologies, systems, or processes.
• Experience working with cross-functional teams, including Sales, Finance, IT, operations, HR, and leadership.
• Education: Bachelor’s degree in Business, IT, Organizational Development, or a related field
• Certifications in Change Management (e.g., Prosci, ACMP) are a plus
• Strong understanding of change management principles, methodologies, and tools
• Exceptional communication, presentation, and interpersonal skills
• Ability to influence and engage stakeholders at all levels of the organization
• High attention to detail and ability to manage multiple priorities in a dynamic environment
• Proficiency in G-Suite, project management tools, and change management software

Compensation: $52 - $70.42 per hour

ID#: 1409601

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management

• Industries

  Software Development

Referrals increase your chances of interviewing at Cypress HCM by 2x

Get notified about new Organizational Change Manager jobs in Santa Clara County, CA.

Organizational Change Management Lead (Remote)

Change Management Consultant (mid-level)

Leadership Development: Operations and Change Management Lead

Finance AI Change Management Senior Manager

Leadership Development: Operations and Change Management Lead

Leadership Development: Operations and Change Management Lead

Leadership Development: Operations and Change Management Lead

Associate Vice President, Advancement Services

Sr. Change Management & Communications Manager

HR Business Partner - Security & Privacy, TikTok USDS - San Jose

Senior Technical Program Manager - Supply Chain Planning

Patient Care Manager - Critical Care Transport

Patient Care Manager (RN), Research and Cell Therapy

Optician II - Dr. Gary Gold & Associates Optometry

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.