Lead Production Support Engineer: Azure & .NET

Revecore

United States

On-site

USD 110,000 - 150,000

Full time

14 days+

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Job summary

Revecore in the United States is seeking a Senior Production Support Engineer to lead the health and stability of our cloud-based enterprise application built with .NET (C#) and SQL Server, hosted in Azure and on‑prem. You will guide incident response, drive automation, and shape our monitoring and observability practices across teams.

The role requires strong leadership, mentoring, and collaboration with developers, QA, DevOps, and product managers.

Qualifications

Bachelor’s degree in computer science, computer engineering, or related field, or equivalent practical experience.
5+ years of experience in a production support role.
Deep expertise in C# and .NET; ability to debug production code and logs.

Responsibilities

Lead the investigation and resolution of complex production incidents.
Escalation point for production support engineers; coordinate cross-team collaboration during outages.
Analyze system performance; identify areas to improve reliability, scalability, and observability.
Develop and implement monitoring, alerting, and self-healing capabilities.
Build automation tools to streamline incident response and root cause analysis.
Own post-incident reviews; document and address systemic issues with Dev teams.
Mentor and guide other production support and engineering staff.
Collaborate with developers, QA, DevOps, and product managers to improve deployment and support processes.
Participate in on-call rotations and enhance incident response readiness.