Lead Product Owner, Salesforce Experience Cloud

Daikin Comfort; Waller (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Daikin Comfort in Waller, Texas is seeking a Manager, Product Owner for Salesforce Experience Cloud to lead platform initiatives aligning with customer experience strategy. The candidate should ensure the effective execution of product management functions, including backlog management and stakeholder engagement.

A successful applicant must possess a Bachelor’s degree and relevant experience in Salesforce administration, product management, and strong communication skills. Position involves 25% travel and a collaborative environment with cross-functional teams.

Qualifications

• Deep understanding of Salesforce Cloud features and best practices.
• Strong ability to bridge the gap between technical and non-technical stakeholders.
• Excellent communication and stakeholder management abilities.
• Knowledge of Agile methodologies and processes.
• Familiarity with both classic and lightning versions of Salesforce.

Responsibilities

• Serve as the key stakeholder and expert on the Experience Cloud platform.
• Engage with teams to gather in-depth requirements.
• Maintain and prioritize the product roadmap and backlog.
• Regularly update stakeholders on Experience Cloud developments.
• Ensure Experience Cloud is tailored to customer needs.

Skills

Salesforce Cloud features

Communication

Stakeholder management

Agile methodologies

Technical bridging

Education

Bachelor's degree in Marketing, Business, Information Technology

Salesforce Experience Cloud certification

Job description

Daikin Comfort in Waller, Texas is seeking a Manager, Product Owner for Salesforce Experience Cloud to lead platform initiatives aligning with customer experience strategy. The candidate should ensure the effective execution of product management functions, including backlog management and stakeholder engagement.

A successful applicant must possess a Bachelor’s degree and relevant experience in Salesforce administration, product management, and strong communication skills. Position involves 25% travel and a collaborative environment with cross-functional teams.