Salesforce Experience Cloud Product Owner (Phoenix, AZ)

Cedent; Phoenix (AZ); On-site; USD 120,000 - 150,000; Full time

Job summary

A technology firm in Phoenix, AZ is looking for an experienced Salesforce Experience Cloud Product Owner. This role involves defining the product roadmap, collaborating with various stakeholders, and managing agile processes. The ideal candidate has over 10 years in technical product management and extensive knowledge of Salesforce capabilities. This contract position offers a chance to lead innovative Salesforce solutions.

Qualifications

• Minimum 10 years of experience in technical product management.
• In-depth knowledge of Salesforce Experience Cloud configuration.
• Excellent verbal and written communication skills.

Responsibilities

• Define and drive the product roadmap for Salesforce Experience Cloud.
• Partner closely with executives and engineering teams.
• Lead agile ceremonies and improve product delivery.

Skills

Salesforce Product Management Experience Cloud

Agile Methodologies

Communication Skills

Education

Bachelor’s degree in Computer Science

Job description

Salesforce Experience Cloud Product Owner (Phoenix, AZ)

Department: Preferred Vendors

This is a contract position

Responsibilities

• Strategic Leadership: Define and drive the product roadmap for Salesforce Experience Cloud, leveraging your deep technical expertise and understanding of platform capabilities.
• Collaborative Stakeholder Management: Partner closely with executives, product managers, architects, and engineers to prioritize features and enhancements based on business value and technical feasibility.
• Requirements Gathering and Analysis: Work with Business Analysts and Technical Analysts to gather and document comprehensive requirements, ensuring clarity and alignment with strategic goals.
• Agile Execution: Lead agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives to drive continuous delivery and iterative improvements.
• User-Centric Design: Collaborate with UX/UI teams to design intuitive and efficient solutions within Salesforce Experience Cloud, ensuring a seamless user experience.
• Release Management: Oversee product releases, managing timelines, risks, and dependencies to ensure seamless deployments and minimal disruption.
• Data-Driven Insights: Utilize analytics and user feedback to analyze product performance, identify opportunities for optimization, and drive data-driven decision-making.
• Vendor and Partner Management: Manage relationships with third-party vendors and Salesforce consultants, ensuring deliverables meet quality standards and align with project goals.

Qualifications

• Required Skills
  • Salesforce Product Management Experience Cloud, Configuration
  • Minimum 10 years of experience in technical product management, with a strong emphasis on Salesforce Experience Cloud or similar CRM platforms.
  • Expertise in Salesforce: In-depth knowledge of Salesforce Experience Cloud configuration, customization, and integration capabilities.
  • Technical Acumen: Ability to understand and articulate complex technical concepts to diverse stakeholders, including developers and business leaders.
  • Agile Methodologies: Proven experience leading agile teams and driving agile best practices to deliver high-quality products on schedule.
  • Business Analysis Skills: Experience working closely with Business Analysts to gather and analyze requirements, ensuring solutions align with business needs.
  • Technical Analysis: Familiarity with Technical Analyst roles, including systems analysis, requirements specification, and technical documentation.
  • Strategic Thinking: Strong analytical and strategic planning skills, with a demonstrated ability to translate business objectives into actionable product roadmaps.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical audiences.
  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field. Advanced certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder are highly desirable.
• Desired Skills & Experience
  • Minimum 10 years of experience in technical product management, with a strong emphasis on Salesforce Experience Cloud or similar CRM platforms.
  • Expertise in Salesforce: In-depth knowledge of Salesforce Experience Cloud configuration, customization, and integration capabilities.
  • Technical Acumen: Ability to understand and articulate complex technical concepts to diverse stakeholders, including developers and business leaders.
  • Agile Methodologies: Proven experience leading agile teams and driving agile best practices to deliver high-quality products on schedule.
  • Business Analysis Skills: Experience working closely with Business Analysts to gather and analyze requirements, ensuring solutions align with business needs.
  • Technical Analysis: Familiarity with Technical Analyst roles, including systems analysis, requirements specification, and technical documentation.
  • Strategic Thinking: Strong analytical and strategic planning skills, with a demonstrated ability to translate business objectives into actionable product roadmaps.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical audiences.
  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field. Advanced certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder are highly desirable.