Lead Product Manager, Digital Commerce & Customer Experience

Rose International

Kissimmee (FL)

Hybrid

USD 110,000 - 118,000

Full time

8 days ago

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Job summary

Rose International is seeking a Lead Product Manager for Digital Commerce & Customer Experience in Celebration, FL. This hybrid role focuses on shaping digital strategies, improving guest experiences, and driving online conversions for a global brand.

You will collaborate with Marketing, Sales, Technology, Design and Analytics to prioritize the digital roadmap and deliver capabilities that meet KPIs and business goals. A Bachelor's degree and 5+ years in digital product management are required.

Qualifications

5+ years experience in the digital industry.
Minimum 7 years of product management experience in digital customer experience for a global or national brand(s), working with technology, design, project management, business and user experience teams.
Lead others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.

Responsibilities

Gather requirements for all aspects of a project, collaborating with all impacted teams including creative and technology for agreement.
Drive implementation of a business digital and technology roadmap by ensuring the development teams understand the product goals and priority.
Document features by translating the product concepts into user stories, epics and other appropriate product deliverables.
Primary representative for product management in all daily activities related to the roll‑out of a product/enhancement.
Support defect triage activities by working with technical, creative and production teams to identify cause through resolution.
Communicate with partners of multiple levels across Digital & Technology and the broader Disney organization.