Lead, Product Innovation & Guest Experience

Royal Caribbean Group; Coral Terrace (FL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Royal Caribbean Group is seeking a Lead, Product Development to guide ideation and execution of guest experiences across our brands. This on-site role in Miami (Mondays–Thursdays in the office, Fridays remote) reports to the Senior Manager, Product Development and collaborates with design, technology, operations, and analytics teams.

You will develop concepts from consumer insights, define requirements, and lead cross-functional teams to deliver innovations that reinforce our brand equity and

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years of business, product/brand marketing or strategy experience.
• 5+ years of experience in the travel/cruise industry.

Responsibilities

• Develop concepts grounded in consumer insights and aligned with the Royal Caribbean brand promise.
• Overlay innovative ideas that differentiate and elevate guest experiences.
• Partner with Insights & Analytics to guide development and strengthen brand equity.
• Own multiple projects and broader strategies in partnership with the Sr Manager.
• Identify short- and long-term innovation strategies.
• Analyze data and research to make data-driven recommendations for concepts.
• Foster a collaborative cross-functional team with strong communication across disciplines.
• Create presentations to share recommendations with senior management and the CEO.

Skills

Leadership

Cross-functional collaboration

Data-driven mindset

Storytelling

Presentation skills

Education

Bachelor's degree in a relevant field

Job description

Royal Caribbean Group is seeking a Lead, Product Development to guide ideation and execution of guest experiences across our brands. This on-site role in Miami (Mondays–Thursdays in the office, Fridays remote) reports to the Senior Manager, Product Development and collaborates with design, technology, operations, and analytics teams.

You will develop concepts from consumer insights, define requirements, and lead cross-functional teams to deliver innovations that reinforce our brand equity and