Senior Lead, Hotel Ops & Attractions Compliance (Miami)

Royal Caribbean Group; Miami (FL); On-site; USD 110,000 - 165,000; Full time

Job summary

Royal Caribbean Group seeks a Senior Lead, Hotel Operations to oversee attraction governance, documentation, and compliance across global ships and private destinations. The role partners with shipboard leaders, vendors, and cross‑functional teams to strengthen safety, operational readiness, and continuous improvement.

This full-time, onsite position in Miami requires strong data analysis, policy development, and documentation skills, with the ability to drive corrective actions and risk

Qualifications

• Bachelor’s degree preferred; equivalent combination of education, training and experience may be considered.

Responsibilities

• Develop, maintain, and govern attraction documentation, procedures, and records.
• Analyze incident, inspection, and maintenance data to identify trends and risks.
• Prepare data-driven reports and dashboards for leadership decision-making.
• Coordinate with multiple stakeholders to update policies, SOPs, and training materials.

Skills

Document administration

Data analysis

Governance support

Attention to detail

Microsoft 365 proficiency

Power Platform basics

Power BI

Education

Bachelor’s degree in a related field

Tools

Excel

Power BI

Power Apps

Power Automate

SharePoint

Smartsheet

Job description

Royal Caribbean Group seeks a Senior Lead, Hotel Operations to oversee attraction governance, documentation, and compliance across global ships and private destinations. The role partners with shipboard leaders, vendors, and cross‑functional teams to strengthen safety, operational readiness, and continuous improvement.

This full-time, onsite position in Miami requires strong data analysis, policy development, and documentation skills, with the ability to drive corrective actions and risk