Lead Product Designer — AI-First FinTech

H&R Block, Inc.; Northern (KY); Hybrid; USD 90,000 - 135,000; Full time

Job summary

H&R Block is expanding its Product Design organization to influence core experiences for an early-stage digital product. As Lead Product Designer, you will own end-to-end journeys, craft wireframes and prototypes, and collaborate with product managers, engineers, researchers, and design engineers to transform ideas into tangible experiences.

You’ll apply AI-assisted design and prototyping, conduct user research, and drive iterative decisions while shaping product strategy and the overall

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 5+ years related work experience.
• Strong portfolio showing end-to-end product design work including flows and visual craft.
• Experience designing and testing prototypes with real users and translating findings into design decisions.
• Ability to work in iterative development cycles with engineering and product management.
• Clear written and verbal communication, including presenting work to stakeholders and leadership.
• Comfort with ambiguity and driving to a validated design direction.

Responsibilities

• Design end-to-end user experiences and product workflows.
• Create wireframes, prototypes, and interaction designs to bring concepts to life.
• Partner with Product Managers, Engineers, Researchers, and Design Engineers.
• Participate in user research and usability testing activities.
• Validate design solutions through testing, feedback, and iteration.
• Translate customer and business needs into intuitive product experiences.
• Use AI tools as part of the design and prototyping process.
• Contribute to product strategy and experience direction for a new digital product.
• Support implementation and delivery by collaborating with engineering teams.
• Continuously improve experiences based on user insights and product learnings.

Skills

End-to-end product design

Wireframes & prototypes

User research

Cross-functional collaboration

AI tools in design

Communication & presentation

Education

Bachelor's degree in related field

Tools

AI design tools

Design system experience

Job description

H&R Block is expanding its Product Design organization to influence core experiences for an early-stage digital product. As Lead Product Designer, you will own end-to-end journeys, craft wireframes and prototypes, and collaborate with product managers, engineers, researchers, and design engineers to transform ideas into tangible experiences.

You’ll apply AI-assisted design and prototyping, conduct user research, and drive iterative decisions while shaping product strategy and the overall