Lead Produce Dept. Operations & Customer Experience

Smith's Food and Drug; North Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Smith's Food and Drug in North Las Vegas seeks an experienced Produce Department Manager to lead the team, maintain safety, and drive sales. You will oversee receiving, pricing, merchandising, and daily operations while upholding company policies.

The role emphasizes staff scheduling, training, customer service, and collaboration with store management to optimize department performance and guest experience.

Qualifications

• Ability to manage people and organize workloads.
• Strong communication with employees, customers, and supervisors.
• Understanding of department operations, including merchandising and inventory.
• Able to make quick, intelligent decisions and handle stress calmly.
• Willing to work varying shifts including weekends and holidays.

Responsibilities

• Lead the produce department to maximize sales and profits.
• Oversee receiving, storing, pricing, and merchandising of produce.
• Supervise department staff and determine schedules, training, and evaluations.
• Ensure accuracy of price marking and customer courtesy in all interactions.
• Maintain clean, safe, and well-organized department areas and refrigeration.
• Address customer complaints and work with store manager on improvements.

Skills

Leadership

Staff management

Customer service

Communication

Inventory control

Merchandising

Training & development

Scheduling

Job description

Smith's Food and Drug in North Las Vegas seeks an experienced Produce Department Manager to lead the team, maintain safety, and drive sales. You will oversee receiving, pricing, merchandising, and daily operations while upholding company policies.

The role emphasizes staff scheduling, training, customer service, and collaboration with store management to optimize department performance and guest experience.