Lead, Print Production & Fulfillment Operations

Manulife Financial

Boston (MA)

On-site

USD 62,000 - 103,000

Full time

6 days ago
Be an early applicant
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Employee assistance program
Retirement plans

Job summary

Manulife Financial in Boston seeks a Production Operations Lead to orchestrate customer communications across print, direct mail, digital, and fulfillment channels, partnering with stakeholders and vendors to ensure timely, accurate delivery.

You will shape how communications are produced and delivered while building expertise in project management, vendor management, print production, and fulfillment in a fast-paced environment.

Qualifications

  • 5+ years of experience in print production, print operations, direct mail, fulfillment, marketing production, or a related field.
  • 3+ years of project management or project coordination experience managing multiple concurrent projects.
  • Bachelor's degree, diploma, or equivalent combination of education and relevant experience.
  • Strong proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Responsibilities

  • Manage end-to-end production projects across print, direct mail, digital, and fulfillment channels, ensuring timely and accurate delivery.
  • Serve as the primary liaison between business partners, creative teams, fulfillment teams, and external vendors.
  • Coordinate print production, procurement, vendor bidding, scheduling, and invoice management to ensure quality and cost‑effective execution.
  • Manage direct mail initiatives, including coordination of print vendors, mail houses, mailing lists, and distribution activities.
  • Monitor fulfillment inventory levels, recommend print quantities, and support operational reporting and process improvements.

Skills

Print production
Project management
MS Office

Education

Bachelor's degree

Job description

Manulife Financial in Boston seeks a Production Operations Lead to orchestrate customer communications across print, direct mail, digital, and fulfillment channels, partnering with stakeholders and vendors to ensure timely, accurate delivery.

You will shape how communications are produced and delivered while building expertise in project management, vendor management, print production, and fulfillment in a fast-paced environment.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Production Operations & Fulfillment Lead
Production Operations & Fulfillment Lead

Manulife group • Boston (MA)

On-site
USD 62,000 - 103,000
Print & Direct Mail Production Lead
Print & Direct Mail Production Lead

John Hancock • Boston (MA)

On-site
USD 62,000 - 103,000
Production Operations Lead
Production Operations Lead

Manulife group • Boston (MA)

On-site
USD 62,000 - 103,000
Production Operations Lead
Production Operations Lead

Manulife Financial • Boston (MA)

On-site
USD 62,000 - 103,000
Health insurance
Dental insurance
Vision insurance
+4
Production Operations Lead
Production Operations Lead

John Hancock • Boston (MA)

On-site
USD 62,000 - 103,000
Print & Fulfillment Marketing Operations Lead
Print & Fulfillment Marketing Operations Lead

Talent Groups • Boston (MA)

On-site
USD 80,000 - 100,000
Print Production Project Manager & Client Services Lead
Print Production Project Manager & Client Services Lead

RiseMe • Hagerstown (MD)

On-site
USD 65,000 - 90,000
Medical, dental, vision
401k
PTO
+1
Retail Print Production Lead — Fast-Paced & Customer-Focused
Retail Print Production Lead — Fast-Paced & Customer-Focused

Staples • Needham (MA)

On-site
USD 24,000 - 25,000
Weekly pay
401(k) match
Health insurance
+2
Marketing Production Lead
Marketing Production Lead

Hometown Health • Reno (NV), Northern (KY)

Hybrid
USD 55,000 - 75,000
Marketing Operations Lead, Production Print
Marketing Operations Lead, Production Print

Canon USA • Itasca (IL)

Hybrid
USD 97,000 - 145,000
Employee referral bonus
Employee discounts
Dress for Your Day attire
+2