Lead Pre-Authorization & Benefits Specialist

1002 Adventist Midwest Management Services; United States; On-site; USD 27,000 - 42,000; Full time

Job summary

UChicago Medicine AdventHealth is seeking a Training and Staff Development Specialist to design and implement continuous education programs for our oncology operations. You will organize workshops, monitor performance, and coach staff to enhance patient care and ensure regulatory compliance.

The role requires knowledge of healthcare processes, HIPAA, and strong communication. On-site duties include coordinating sessions and validating training completion within our hospital network.

Qualifications

• Mature judgement when interacting with patients, physicians, and insurance reps.
• Proficient in MS Office and basic database familiarity.
• Able to operate general office machines and organize work efficiently.
• Able to follow complex instructions with attention to detail.

Responsibilities

• Develops and implements ongoing training programs for staff.
• Organizes workshops, seminars, and ongoing education; tracks participation.
• Monitors team performance and provides feedback and coaching.
• Ensures staff are trained in patient care protocols and insurance processes.

Skills

Mature judgement

Microsoft Office

Communication skills

Multi-tasking

HIPAA compliance

Customer service

Education

Associate degree

High School Diploma

Tools

EMR system

Job description

UChicago Medicine AdventHealth is seeking a Training and Staff Development Specialist to design and implement continuous education programs for our oncology operations. You will organize workshops, monitor performance, and coach staff to enhance patient care and ensure regulatory compliance.

The role requires knowledge of healthcare processes, HIPAA, and strong communication. On-site duties include coordinating sessions and validating training completion within our hospital network.