Lead Pharmacy Technician | Patient Care & Workflow Lead

Free Market Health; Pittsburgh (Allegheny County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, vision covered

Employer HSA

Parental leave

401(k) match

Transit and parking benefits

Flexible, collaborative work env

Job summary

Free Market Health is seeking an experienced Lead Pharmacy Technician to coordinate prescription workflow and support patient care across our non-dispensing and specialty pharmacy networks. This on-site role is based at our Pittsburgh Headquarters, Monday through Friday.

The ideal candidate will hold a Pennsylvania Pharmacy Technician license and have at least two years of pharmacy experience, with specialty background preferred.

Qualifications

• Active Pennsylvania Pharmacy Technician license required.
• At least two years of pharmacy experience; specialty pharmacy experience is preferred.
• Knowledge of drug nomenclature, medical terminology, dosing concepts, and patient care practices.
• Strong customer service, communication, organization, and data-entry skills.
• Confidence learning new technology and working through complex issues to resolution.
• Experience with prior authorizations and reviewing medical records for relevant clinical information is preferred.
• A collaborative, accountable approach and the ability to guide daily work without formal people-management responsibility.

Responsibilities

• Review incoming prescriptions for accuracy and readiness.
• Coordinate daily technician workflow and reassign tasks as needed.
• Provide operational updates and reporting to the Pharmacist in Charge.
• Identify and implement process improvements to enhance patient care.

Skills

Pharmacy experience

Prior authorizations

Customer service

Data entry

Communication

Regulatory compliance

Team guidance

Job description

Free Market Health is seeking an experienced Lead Pharmacy Technician to coordinate prescription workflow and support patient care across our non-dispensing and specialty pharmacy networks. This on-site role is based at our Pittsburgh Headquarters, Monday through Friday.

The ideal candidate will hold a Pennsylvania Pharmacy Technician license and have at least two years of pharmacy experience, with specialty background preferred.