Lead Person

Alter-Trading; Des Moines (IA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off (First Year)

Company Paid Disability Insurance

HSA with company match

401k with company match

Job summary

Alter Trading Corporation is recruiting for a Lead position in Des Moines, IA. The role encompasses administrative, clerical, and retail duties, including supervising counter staff, processing titles, and managing inventory.

Strong customer service, cash handling, and Excel/Word skills are required. The Lead will oversee showroom operations, social promotions, and day-to-day activities, with a focus on accurate reporting and team training.

Qualifications

• High School diploma or equivalent.
• At least 2 years’ cashier experience in retail.
• 1–3 years experience as office/clerical assistant.
• Intermediate level skills in Word and Excel.
• Excellent customer service and ability to handle customers and staff with courtesy and respect.

Responsibilities

• Greets and screens customers, vendors and other visitors including staff.
• Answer incoming calls in a courteous manner and provide product/price information.
• Give direction and respond to questions from customers, vendors, and employees and/or direct calls to appropriate area.
• Interact with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inspect inbound and outbound customers for parts and tools.
• Maintain a presentable showroom.
• Inventory management.
• Supervise, assign, and review work of Counter Clerks; provide training and direction as needed.
• Data entry, manage, develop, and run reports.
• Balance cash drawer and process payments.
• Maintain documentation backups for payments.
• Check day-end reports for accuracy.

Skills

Word

Excel

Customer service

Cash handling

Inventory management

Education

High School diploma or equivalent

2 years cashier in retail

1–3 years office/clerical

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Person

Full Time Production Des Moines, IA, US

Salary Range: $22.00 To $26.00 Hourly

Location: Greeley, CO

Reports To:U-Pull-It Supervisor

Job Scope

Performs a wide variety of administrative, clerical and retail duties as Assistant to the Supervisor. Processes titles from incoming vehicle purchases. De-titles outgoing vehicles. Provides exceptional customer service and direction to customers. Establishes and promotes retail promotions including scheduling of key events (50% giveaways, $100 wheel barrel etc.), facilitating communications, and day-to-day operations.

Primary Responsibilities:

• Greets and screens customers, vendors and other visitors including staff.
• Answer incoming calls in a courteous manner. Identifies caller’s needs and responds by giving both general and specific information on products and prices.
• Give direction, respond to questions from customers, vendors, and employees and/or directs calls to appropriate area/person.
• Interacts with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inspects both inbound and outbound customers for parts and tools.
• Maintains a presentable showroom.
• Inventory management.
• Supervise, assign, and review work of Counter Clerks; provide training and direction as needed, back-up to the Counter Clerks.
• Clerical functions including data entry, manage, develop, and run reports.
• Cash Accountability: Balance cash drawer at the end of the day, processes payment for parts, handling cash, credit cards, etc.
• Maintain appropriate copies for documentation and backup for filing and to support payments.
• Check day-end reports for accuracy; verify numbers and codes with tape.
• Completes any production and/or inventory reports as necessary.
• Perform other related duties or special projects.

Education/Experience

High School diploma or equivalent required. At least 2 years’ experience working as a cashier in a retail environment and 1-3 years experience working as an office or clerical assistant. Qualified candidates must have at least intermediate level skills in Word and Excel. Candidate must have excellent customer service skills and ability to handle both customers and company employees with courtesy and respect. General knowledge of the difference between ferrous and non-ferrous material is a plus. General knowledge on car parts is a plus.

ABOUT BENEFITS:

• Paid Time Off in the First Year
• Company Paid Disability Insurance
• HSA w/ company match
• 401k w/ company match

ABOUT US:

Alter Trading Corporation Company is a 128 year old, privately held company with 75 locations throughout the Midwest and Southern region is searching for a Lead in its Greeley, CO location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisory, lead, leadership, inventory, manager, operator, equipment, operations, team lead, typically do well in this position.