Operations Lead – Retail Parts & Customer Service

Alter Trading; Des Moines (IA); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off in the First Year

Company Paid Disability Insurance

HSA w/ company match

401k w/ company match

Job summary

Alter Trading seeks a Lead in its Des Moines area to perform a wide range of administrative, clerical and retail duties, acting as Assistant to the Supervisor. Responsibilities include customer service, cash handling, inventory and showroom oversight, and supervising counter staff.

The role requires a high school diploma, 2+ years cashier experience, 1–3 years in clerical work, and strong Word/Excel skills. Knowledge of ferrous/non-ferrous materials and car parts is a plus.

Qualifications

• High School diploma or equivalent required.
• At least 2 years’ cashier experience in retail and 1-3 years experience as office/clerical assistant.
• Intermediate skills in Word and Excel.
• Excellent customer service skills and ability to handle customers and colleagues with courtesy and respect.
• Knowledge of ferrous and non-ferrous materials and familiarity with car parts is a plus.

Responsibilities

• Greet and screen customers, vendors and visitors including staff.
• Answer incoming calls with courteous service; provide product and price information.
• Direct inquiries to appropriate area or person and escalate as needed.
• Interact with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inventory management and maintain showroom.
• Clerical data entry and reporting responsibilities.
• Balance cash drawer and process payments; ensure cash handling accuracy.

Skills

Customer service

Cash handling

Data entry

Word

Education

High School diploma or equivalent

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Person

Admin Full Time Production Des Moines, IA, US

30+ days ago Requisition ID: 2090

Salary Range: $22.00 To $26.00 Hourly

Position Title:

Non – Ferrous Worker

Location:

Des Moines

Reports To:

Facility Manager

Date:

September, 2026

Job Scope

Follows direction set by the Facility Manager. Supervise and oversee non-ferrous yard operations, and personnel to ensure safe and efficient operation of all equipment.

Primary Responsibilities:

• Assists with material purchasing, sorting, processing and shipping.
• Assists with coordinating production schedules.
• Supervises quality control of inbound/outbound material. Responds to quality issues with customers.
• Proactively checks with equipment operators to ensure all equipment is running properly. May call external vendors or provide maintenance as necessary.
• Prepares daily production reports; orders for the day, material to ship.
• May operate yard equipment as needed (baler, forklift, loader, etc).
• Follows company guidelines regarding safety; as supervisor, enforces safe work environment policies and guidelines for employees.
• Performs other duties as assigned or directed.

Education/Experience:

At least 2-4 years experience in the industry or related industry to include lead or supervisory experience. Excellent open communication style to carry out ongoing dialogues in a way that creates trust and confidence within all levels of the company. Candidates must possess a valid driver’s license.

ABOUT BENEFITS:

• Paid Time Off in the First Year
• Company Paid Disability Insurance
• HSA w/ company match
• 401k w/ company match

ABOUT US:

Alter Trading Corporation Company is a 128 year old, privately held company with 75 locations throughout the Midwest and Southern region is searching for a Lead in its Greeley, CO location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisory, lead, leadership, inventory, manager, operator, equipment, operations, team lead, typically do well in this position.