Lead Person

Alter Trading Corp; Des Moines (IA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Company Paid Disability Insurance

HSA with company match

401k with company match

Job summary

Alter Trading Corporation is seeking a Lead in Des Moines to support the supervisor, oversee clerical and retail duties, and supervise counter staff. This role involves greeting customers, handling payments, and promoting promotions and events.

Qualified candidates will have a high school diploma, 2+ years as a cashier, and 1–3 years in an office setting. Proficiency in Word/Excel and strong customer service are essential.

Qualifications

• High School diploma or equivalent.
• 2+ years cashier experience in retail.
• 1-3 years clerical/office experience.
• Intermediate Word and Excel skills.
• Strong customer service and communication.

Responsibilities

• Greet and screen customers, vendors and visitors.
• Answer incoming calls and provide product and price information.
• Direct calls to appropriate area or person.
• Interact with tow truck drivers and parts staff.
• Supervise online parts or car sales.
• Inspect inbound/outbound customers for parts and tools.
• Maintain a presentable showroom and manage inventory.
• Supervise and train Counter Clerks and back-up staff.
• Handle data entry, reporting and filing.
• Balance cash drawer and process payments daily.

Skills

Customer service

Retail experience

Communication skills

Education

High School diploma

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Person

Full Time Production Des Moines, IA, US

2 days ago Requisition ID: 2090

Salary Range: $22.00 To $26.00 Hourly

Location: Greeley, CO

Reports To:U-Pull-It Supervisor

Job Scope

Performs a wide variety of administrative, clerical and retail duties as Assistant to the Supervisor. Processes titles from incoming vehicle purchases. De-titles outgoing vehicles. Provides exceptional customer service and direction to customers. Establishes and promotes retail promotions including scheduling of key events (50% giveaways, $100 wheel barrel etc.), facilitating communications, and day-to-day operations.

Primary Responsibilities:

• Greets and screens customers, vendors and other visitors including staff.
• Answer incoming calls in a courteous manner. Identifies caller’s needs and responds by giving both general and specific information on products and prices.
• Give direction, respond to questions from customers, vendors, and employees and/or directs calls to appropriate area/person.
• Interacts with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inspects both inbound and outbound customers for parts and tools.
• Maintains a presentable showroom.
• Inventory management.
• Supervise, assign, and review work of Counter Clerks; provide training and direction as needed, back-up to the Counter Clerks.
• Clerical functions including data entry, manage, develop, and run reports.
• Cash Accountability: Balance cash drawer at the end of the day, processes payment for parts, handling cash, credit cards, etc.
• Maintain appropriate copies for documentation and backup for filing and to support payments.
• Check day-end reports for accuracy; verify numbers and codes with tape.
• Completes any production and/or inventory reports as necessary.
• Perform other related duties or special projects.

Education/Experience:

High School diploma or equivalent required. At least 2 years’ experience working as a cashier in a retail environment and 1-3 years experience working as an office or clerical assistant. Qualified candidates must have at least intermediate level skills in Word and Excel. Candidate must have excellent customer service skills and ability to handle both customers and company employees with courtesy and respect. General knowledge of the difference between ferrous and non-ferrous material is a plus. General knowledge on car parts is a plus.

ABOUT BENEFITS:

• Paid Time Off in the First Year
• Company Paid Disability Insurance
• HSA w/ company match
• 401k w/ company match

ABOUT US:

Alter Trading Corporation Company is a 128 year old, privately held company with 75 locations throughout the Midwest and Southern region is searching for a Lead in its Greeley, CO location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisory, lead, leadership, inventory, manager, operator, equipment, operations, team lead, typically do well in this position.