Lead Pawn Broker & Retail Team Leader – Bonus Potential

3M HEALTHCARE; Muncie (IN); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP's Retail Shift Manager (Lead Pawn Broker) role in Muncie, IN focuses on delivering outstanding customer service, driving sales, and leading a team in a fast-paced pawn environment. The position offers a wage range from $14.00/hr to $17.00/hr with bonuses and advancement opportunities.

Responsibilities include supervising and coaching Team Members, processing loans, negotiating terms, and ensuring opening/closing procedures are followed. A high school diploma or GED is required.

Qualifications

• Engaging personality with solid leadership and negotiation talents.
• Ability to read and manage customer needs; strong organization and detail orientation.
• Excellent communication and interpersonal skills; experience building customer relationships.

Responsibilities

• Processing loans and extensions.
• Negotiating terms for pawned items.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.

Skills

Leadership

Negotiation

Communication

Customer service

Time management

Interpersonal skills

Bilingual

Education

High school diploma or GED

Job description

EZCORP's Retail Shift Manager (Lead Pawn Broker) role in Muncie, IN focuses on delivering outstanding customer service, driving sales, and leading a team in a fast-paced pawn environment. The position offers a wage range from $14.00/hr to $17.00/hr with bonuses and advancement opportunities.

Responsibilities include supervising and coaching Team Members, processing loans, negotiating terms, and ensuring opening/closing procedures are followed. A high school diploma or GED is required.