Lead Pawnbroker & Customer Experience Coach

3M HEALTHCARE; Indianapolis (IN); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, the parent of EZPAWN, is hiring a Retail Shift Manager (Lead Pawnbroker) in Indianapolis to lead customer service, drive sales, and negotiate pawn terms in a fast-paced store.

We offer a comprehensive benefits package with a 5-week paid training program, a potential $.50 raise after training, and clear paths to Store Manager roles while developing leadership skills within the EZPAWN brand.

Qualifications

• Engaging personality with strong leadership and negotiation skills.
• Excellent communication and interpersonal skills; ability to build lasting customer relationships.
• Well-organized, detail-oriented with good judgment, time-management, and prioritization abilities.

Responsibilities

• Processing loans and extensions.
• Coming to jointly satisfactory terms regarding items to be pawned.
• Performing opening and closing store procedures.
• Supervising and coaching store Team Members

Skills

Leadership

Negotiation

Communication

Time management

Education

High school diploma or GED

Job description

EZCORP, the parent of EZPAWN, is hiring a Retail Shift Manager (Lead Pawnbroker) in Indianapolis to lead customer service, drive sales, and negotiate pawn terms in a fast-paced store.

We offer a comprehensive benefits package with a 5-week paid training program, a potential $.50 raise after training, and clear paths to Store Manager roles while developing leadership skills within the EZPAWN brand.