Lead Patient Services Specialist

gundersenhealth; Onalaska (WI); Presencial; USD 23.000 - 33.000; Jornada completa

Descripción de la vacante

Gundersen Health System in Wisconsin is hiring a Lead Patient Service Specialist to deliver exceptional patient experiences from the moment they walk through the door. This 1.0 FTE position offers a Monday–Friday schedule with 10-hour days, rotating hours, and weekend rotations. On-site work in La Crosse and Onalaska, WI.

Starting pay is $20.31 per hour, with shift, weekend, and holiday differentials. You'll work with a team of providers and managers to support patients on their health journeys

Formación

• 2 years in a Patient Services Specialist position or related work experience.
• High School Diploma or equivalency

Responsabilidades

• Provide the best first/last impressions with top level customer service.
• Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.

Conocimientos

Customer service

Educación

High School Diploma or equivalent

Descripción del empleo

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours

40

Be the first point of care that truly makes a difference. Join us as a Lead Patient Service Specialist and help shape an exceptional patient experience from the moment they walk through the door.

What's Available

• 1.0 FTE (40 hours/week)
• Schedule: Monday-Friday, 10-hour day shifts; rotating hours between 6:00 AM-5:00 PM with one weekday off
• Weekend Rotation: Once every 9 weeks, 6:30am- 5pm
• Holidays: Rotating
• Location: On-site in La Crosse, WI and Onalaska, WI

What you will do:
Provide LOVE + MEDICINE to our patients through providing the best first/last impressions with top level customer service.
Partner with a team of providers, medical professionals and managers who are here to support your success and that of our patients in their health journeys.

What you will get

• Starting pay of $20.31/hour + more for experience!
• Shift, weekend, and holiday differentials
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.

What you need

• High School Diploma or equivalency
• 2 years in a Patient Services Specialist position or related work experience

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

I f you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer