Lead Patient Service Rep — Clinic Operations

Kids for the Future; New York (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

The Institute for Family Health in Bronx, NY, seeks a Lead Patient Service Representative to oversee PSR activities and ensure smooth clinic operations. Under the Practice Administrator's supervision, you will handle clerical duties, scheduling, billing data integrity, and cash collection while supervising staff and supporting the department’s goals.

A high school diploma, 1 year PSR experience, and Versys proficiency are required.

Qualifications

• High School diploma required; bachelor's preferred.
• At least 1 year of PSR experience.
• Proficient in Practice Management Systems (Versys).
• Strong leadership and scheduling abilities.

Responsibilities

• Perform routine clerical tasks and PSR scheduling.
• Manage cash collection and registration/financial data.
• Ensure billing data integrity and charge documents.
• Supervise all PSRs and train staff.
• Assist Practice Administrator with advanced duties.
• Maintain age-appropriate patient care standards.

Skills

Leadership

Supervisory

Scheduling

Interpersonal skills

Communication

Education

High School diploma

Bachelor's degree

Tools

Versys

Job description

The Institute for Family Health in Bronx, NY, seeks a Lead Patient Service Representative to oversee PSR activities and ensure smooth clinic operations. Under the Practice Administrator's supervision, you will handle clerical duties, scheduling, billing data integrity, and cash collection while supervising staff and supporting the department’s goals.

A high school diploma, 1 year PSR experience, and Versys proficiency are required.