Supervisor - Admission Patient Access - Heart

Henderson Hospital; McAllen (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Henderson Hospital is seeking a supervisor to manage daily operations in the Registration and PBX areas, ensuring all registrations are completed promptly and accurately.

You will coordinate with physicians and hospital departments to streamline the patient registration cycle, meet upfront collection goals, and safeguard cash through proper cashiering procedures.

Qualifications

• Excellent customer service skills required.
• Two years of supervisory experience required OR in lieu of supervisory experience, five years of recent and relevant experience with a UHS Business Office and high performance ratings.

Responsibilities

• Supervise day-to-day operations of Registration and PBX areas.
• Ensure hospital registration procedures are followed 100% of all registrations.
• Perform patient registration when needed to minimize wait times.
• Communicate with physicians’ offices and other hospital departments to improve cooperation and full registration cycle.
• Ensure up-front collection goals are met and cashiering procedures are followed for cash security.

Skills

Customer service

Supervisory experience

Microsoft Office

Education

High School diploma or GED

Some college hours related field

CPI training within 6 months

Tools

Microsoft Office Suite

Job description

Responsibilities

POSITION SUMMARY: Supervise the day to day operations of the Registration and PBX areas. Shares supervisory responsibility of all areas of registration. Ensures hospital registration procedures are followed 100% of all registration. Performs patient registration functions when needed to ensure wait times are kept at a minimum. Communicates with physicians’ offices and other hospital departments to enhance cooperation to accomplish the hospital’s objectives in regard to the full cycle of registering a patient to our facility. Ensures up-front collection goals are met. Monitors and ensures Cashiering procedures are followed appropriately to ensure the security of all cash.

Qualifications

• One to two years experience in health related fields is necessary
• Two years of supervisory experience required OR in lieu of previous supervisory experience incumbent must have 5 years previous and most recent experience with a UHS Business Office, also with higher than average annual performance ratings.
• Excellent customer service skills are required.
• Computer skills required with knowledge of Microsoft Office Suite.
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

• High School diploma or GED required.
• Some college hours in a related field preferred.
• Complete CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.