Lead Orthodontic Assistant

Hero Practice Services; Albuquerque (NM); On-site; USD 54,443,000 - 80,231,000; Full time

Benefits offered by this job

Bonus opportunities

PTO & holidays

Career growth

401K

Job summary

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM is seeking a Lead Orthodontic Assistant to optimize patient flow, deliver outstanding service, and guide the team to improve patient satisfaction. The role reports to the Assistant Operations Manager.

The position offers a pay range of $19-$28 per hour plus bonus opportunities, PTO and holidays, and comprehensive benefits including medical, dental, vision, and 401K. Join us to help underserved children receive quality care.

Qualifications

• Excellent verbal communication skills.
• Ability to train and lead a team of Orthodontic Assistants.
• Experience leading multi-dimensional, cross-functional tasks.

Responsibilities

• Assist in the development and training of Orthodontic Assistants and lead group trainings as necessary
• Explain treatment and tailor personal care education to the patient’s needs
• Establish clear expectations for teammates around desired patient experience and respond promptly to customers’ needs
• Support optimized schedules with effective open treatment calls on a regular basis with a goal of providing education to patient parent/guardians on the importance and urgency of their pending treatment
• Participate in Orthodontic Assistant interviews and performance evaluations
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Excellent verbal communication

Ability to train and lead a team

Experience leading multi-dimensional,

Education

Active certification meeting state requirements

Radiology education and training matching state requirements

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more
  

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM, is currently seeking a Lead Orthodontic Assistant to optimize patient flow, deliver outstanding patient service, and increase patient satisfaction through leading and the development of the team. This position will report to the Assistant Operations Manager.
Pay range: $19-$28/hr (AND BONUS OPPORTUNITY)
Job Responsibilities

• Assist in the development and training of Orthodontic Assistants and lead group trainings as necessary
• Explain treatment and tailor personal care education to the patient’s needs
• Establish clear expectations for teammates around desired patient experience and respond promptly to customers’ needs
• Support optimized schedules with effective open treatment calls on a regular basis with a goal of providing education to patient parent/guardians on the importance and urgency of their pending treatment
• Participate in Orthodontic Assistant interviews and performance evaluations
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
  

Minimum Qualifications

• Active certification that meets state requirements
• Radiology education and training that meets state requirements
• Previous orthodontic assisting experience
• Excellent verbal communication skills
• Ability to train and lead a team of Orthodontic Assistants
• Experience leading multi-dimensional, cross-functional tasks