Assistant Operations Manager

Hero-Practice-Services-; Santa Fe (NM); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Monthly bonus opportunities

PTO and paid holidays

Career growth within your practice and

the region

Job summary

Adventure Dental, Vision, & Orthodontics in Santa Fe, NM is seeking an Assistant Operations Manager to oversee front-office processes, manage HR tasks, and support pediatric dental, vision, and orthodontic services. Reports to the Operations Manager and offers growth within the region.

Pay range is $56k–$62k per year with bonus opportunities; full-time, on-site role requiring weekend availability and strong team leadership.

Qualifications

• Dental practice experience is a plus.
• At least one year of administrative experience.
• Weekend availability.
• Ability to multitask and meet deadlines.
• Strong interpersonal and communication skills.
• Familiarity with ECW/Dolphin, payroll, Intero, Google Docs, Excel.

Responsibilities

• Build a community within the practice to support staff satisfaction and retention.
• Schedule appointments for all patient services.
• Manage office processes including staff files, benefits, payroll, and front desk supervision.
• Improve processes and services through creative thinking.
• Create contracts and payment plans for private-pay patients.
• Ensure patients are tech-enabled and scripted timely; assist when behind.
• Prepare accurate patient insurance letters.
• Maintain clean, presentable patient areas.
• Support mission with other duties.

Skills

Administrative experience

Weekend availability

Multitasking

Interpersonal skills

Communication skills

Dental office experience

Tools

ECW/Dolphin Database

Payroll

Intero Order processing systems

Google Docs

Document Portal Spreadsheet software

Word

Excel

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region

Adventure Dental, Vision, & Orthodontics in Santa Fe, NM,is currently seeking an Assistant Operations Manager to achieve patient and organizational goals by effectively managing front office processes and assisting with human resource functions within a pediatric dental, vision, and orthodontic practice. This position will report to the Operations Manager.

Pay range: $56k-$62k/yr(AND BONUS OPPORTUNITY)

Job Responsibilities

• Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth
• Schedule appointments for all patient services
• Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff
• Improve processes, products, and services through modern and creative thinking
• Create appropriate contracts and payment plans for private pay patients
• Ensure patients are teched and scribed in a timely manner and assists the team when falling behind
• Prepare accurate patient insurance letters
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Previous experience in a dental practice a plus
• At least one year of demonstrated administrative experience
• Availability to work weekends
• Ability to multitask and complete tasks correctly and on time
• Strong interpersonal skills, listening to patients’ needs, and a friendly and outgoing demeanor
• Preferred knowledge of ECW/Dolphin Database, Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software, Word, and Excel

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Position Type

Full-time

Location(s)

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