Lead Orthodontic Assistant — Grow the Team, Elevate Kids' Smiles

Hero Practice Services; Albuquerque (NM); On-site; USD 54,443,000 - 80,231,000; Full time

Benefits offered by this job

Bonus opportunities

PTO & holidays

Career growth

401K

Job summary

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM is seeking a Lead Orthodontic Assistant to optimize patient flow, deliver outstanding service, and guide the team to improve patient satisfaction. The role reports to the Assistant Operations Manager.

The position offers a pay range of $19-$28 per hour plus bonus opportunities, PTO and holidays, and comprehensive benefits including medical, dental, vision, and 401K. Join us to help underserved children receive quality care.

Qualifications

• Excellent verbal communication skills.
• Ability to train and lead a team of Orthodontic Assistants.
• Experience leading multi-dimensional, cross-functional tasks.

Responsibilities

• Assist in the development and training of Orthodontic Assistants and lead group trainings as necessary
• Explain treatment and tailor personal care education to the patient’s needs
• Establish clear expectations for teammates around desired patient experience and respond promptly to customers’ needs
• Support optimized schedules with effective open treatment calls on a regular basis with a goal of providing education to patient parent/guardians on the importance and urgency of their pending treatment
• Participate in Orthodontic Assistant interviews and performance evaluations
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Excellent verbal communication

Ability to train and lead a team

Experience leading multi-dimensional,

Education

Active certification meeting state requirements

Radiology education and training matching state requirements

Job description

Adventure Dental, Vision, & Orthodontics in Albuquerque, NM is seeking a Lead Orthodontic Assistant to optimize patient flow, deliver outstanding service, and guide the team to improve patient satisfaction. The role reports to the Assistant Operations Manager.

The position offers a pay range of $19-$28 per hour plus bonus opportunities, PTO and holidays, and comprehensive benefits including medical, dental, vision, and 401K. Join us to help underserved children receive quality care.