Senior Change Management Consultant

Insight; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

Insight is seeking a Lead Org Design & Change Management Consultant to guide enterprise customers through deep organizational and technical transformations. The role focuses on redesigning IT operating models, moving from legacy, project-based delivery toward agile, service-oriented structures.

You will coach at the C-suite level, reshape team topology, and drive transitions to streamlined delivery models across onshore and offshore centers, with travel requirements up to 25–50%.

Qualifications

• 7+ years of change management and organizational design experience.
• 3–5 years of external consulting with C-suite engagement.
• Certifications: ProSci, Kotter or equivalent.

Responsibilities

• Up to 25–50% travel to client sites.
• Lead and mentor a distributed Change Management team across delivery centers.
• Shape client orgs into durable, stream-aligned product teams and platform teams.
• Flatten management hierarchy to shift domain authority toward technical experts.

Skills

Change management

Organizational design

Executive coaching

Stakeholder management

Education

Google Cloud Digital Leader

Google Generative AI Leader

Job description

About The Role

As a Lead Org Design & Change Management Consultant, you will be the primary point of contact and strategic advisor leading enterprise customers through deep organizational and technical transformations. Your focus will be on redesigning IT operating models, moving infrastructure and operations organizations away from legacy, project-based delivery toward modern, Agile, service‑oriented structures. You will help clients redefine their organizational design and team topology, facilitate management hierarchy flattening, provide coaching at the C‑suite and executive levels, and guide the transition to streamlined delivery models.

• Required Travel: Up to 25‑50% travel to customer sites.
• Global Team Leadership & Coaching: Manage, mentor, and direct a distributed team of Change Management Leads and Practitioners across onshore and offshore delivery centers.
• Organizational Design & Team Topology: Lead the deliberate reshaping of client organizations, designing durable, stream‑aligned product teams, centralized platform teams, and enabling support functions aligned with target cloud architectures.
• Management Hierarchy Flattening: Facilitate Agile structural shifts that rely on fewer middle managers and shift domain authority to technical experts.

What We’re Looking For

• At least 7+ years of change management and organizational design experience, including 5+ years of dedicated change management experience.
• Change management certifications (e.g., ProSci, Kotter).
• 3‑5 years of external consulting experience with advanced relationship management at the C‑suite and executive level.
• Google Cloud Digital Leader and Google Generative AI Leader certifications, or ability to complete both within the first 6 months of employment.

What You Can Expect

Insight is an equal‑opportunity employer committed to building an inclusive culture. You will enjoy supportive engagement with your local community, a focus on hunger, heart and harmony as core values, opportunities for upskilling, promotions, and career growth. Your work will be governed by a flat management structure, encouraging autonomy and collaboration.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.