Lead Operations Clerk & Secretary

City of Boston; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Boston is seeking a Head Clerk & Secretary to assist with the daily administrative operation of the Operations Division under general direction. The position is a provisional appointment with a 35-hour work week and involves clerical duties, data entry, scheduling, and public-facing tasks related to 911 operations.

The role requires at least four years of administrative support experience, strong communication skills, and proficiency with Microsoft Office and Google Suite.

Qualifications

• Four (4) years of full-time or equivalent part-time paid administrative support experience in an office environment.
• Proficiency with Microsoft applications and Google Suite is strongly preferred.
• Excellent oral and written communication and organizational skills.

Responsibilities

• Typing, data entry, phone answering, filing, and scheduling.
• Preparing daily batting orders for sworn and civilian employees.
• Ordering supplies and maintaining adequate stock.
• Fielding and compiling complaints from the public regarding 911.
• Maintaining employee database.
• Scheduling tours of Operations.
• Performing related work as required.

Skills

Administrative experience

Detail-oriented

Oral and written communication

Office administration

Tools

Microsoft Office

Google Workspace

Data entry systems

Job description

City of Boston is seeking a Head Clerk & Secretary to assist with the daily administrative operation of the Operations Division under general direction. The position is a provisional appointment with a 35-hour work week and involves clerical duties, data entry, scheduling, and public-facing tasks related to 911 operations.

The role requires at least four years of administrative support experience, strong communication skills, and proficiency with Microsoft Office and Google Suite.