Head Clerk & Secretary (Operations)

City of Boston; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Boston is seeking a Head Clerk & Secretary to assist with the daily administrative operation of the Operations Division under general direction. The position is a provisional appointment with a 35-hour work week and involves clerical duties, data entry, scheduling, and public-facing tasks related to 911 operations.

The role requires at least four years of administrative support experience, strong communication skills, and proficiency with Microsoft Office and Google Suite.

Qualifications

• Four (4) years of full-time or equivalent part-time paid administrative support experience in an office environment.
• Proficiency with Microsoft applications and Google Suite is strongly preferred.
• Excellent oral and written communication and organizational skills.

Responsibilities

• Typing, data entry, phone answering, filing, and scheduling.
• Preparing daily batting orders for sworn and civilian employees.
• Ordering supplies and maintaining adequate stock.
• Fielding and compiling complaints from the public regarding 911.
• Maintaining employee database.
• Scheduling tours of Operations.
• Performing related work as required.

Skills

Administrative experience

Detail-oriented

Oral and written communication

Office administration

Tools

Microsoft Office

Google Workspace

Data entry systems

Job description

Overview

This is a provisional appointment.

Under general direction, the Head Clerk & Secretary will assist with the daily administrative operation of the Operations Division.

Responsibilities

• Clerical duties include typing, data entry, phone answering, filing, and scheduling.
• Preparing daily batting orders for sworn and civilian employees.
• Ordering supplies and maintaining adequate stock.
• Fielding and compiling complaints from the public regarding 911.
• Maintaining employee database.
• Scheduling tours of Operations.
• Performing related work as required.

Minimum Entrance Qualifications

• Applicants must have at least four (4) years of full-time or equivalent part-time paid administrative support experience in an office environment.
• Must be able to exercise good judgment and focus on detail as required by the job.
• Proficiency with Microsoft applications and Google Suite is strongly preferred.
• Excellent oral and written communication and organizational skills.

Criminal Record Check Required

PRE-EMPLOYMENT DRUG TEST REQUIRED

Terms

Union/Salary Plan/Grade: SEIU/RL-13

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.