Head Clerk & Secretary (Operations)

Boston; Boston (MA); Hybrid; USD 52,000 - 62,000; Full time

Job summary

Boston seeks a Head Clerk & Secretary to assist with daily administrative operations in the Operations Division. Responsibilities include clerical duties, preparing daily orders for staff, ordering supplies, and handling public 911 complaints. The role requires strong organization, attention to detail, and reliable communication.

Provisional appointment with SEIU RL-13, 35 hours per week, on-site in Boston. Applicants must have 4+ years of paid admin experience and pass background checks.

Qualifications

• Four years of paid administrative support experience in an office environment.
• Proficiency with Microsoft applications and Google Suite.
• Excellent oral and written communication and organizational skills.

Responsibilities

• Clerical tasks: typing, data entry, phone answering, filing, scheduling.
• Prepare daily batting orders for sworn and civilian staff.
• Order supplies and maintain stock.
• Field and record public complaints about 911.
• Maintain employee database.
• Schedule tours of Operations.
• Perform related duties as required.

Skills

Typing

Data entry

Phone answering

Filing

Scheduling

Microsoft Office

Google Suite

Attention to detail

Tools

Microsoft Office

Google Workspace

Job description

This is a provisional appointment.

Under general direction, the Head Clerk & Secretary will assist with the daily administrative operation of the Operations Division.

• Clerical duties include typing, data entry, phone answering, filing, and scheduling.
• Preparing daily batting orders for sworn and civilian employees.
• Ordering supplies and maintaining adequate stock.
• Fielding and compiling complaints from the public regarding 911.
• Maintaining employee database.
• Scheduling tours of Operations.
• Performing related work as required.

• Applicants must have at least four (4) years of full-time or equivalent part-time paid administrative support experience in an office environment.
• Must be able to exercise good judgment and focus on detail as required by the job.
• Proficiency with Microsoft applications and Google Suite is strongly preferred.
• Excellent oral and written communication and organizational skills.

• CRIMINAL RECORD CHECK REQUIRED
• PRE-EMPLOYMENT DRUG TEST REQUIRED
• BOSTON RESIDENCY REQUIRED

Terms

• Union/Salary Plan/Grade: SEIU/RL-13
• Hours per week: 35